• Extensive testing preparation of multifunctional DCD Website interfaces.• Admin access to DCD Central Server and Database. Reviewing and Implement effective policies and procedures and ensure that they are implanted at all DCD departments.• Maintain and improve the website by developing new user and mobile-based features.• Reviewed contracts of third-party companies. Financial management and strategy planning as “Business Owner”.

• Handled different types of systems such as mParking, Smart Payment Systems, and PCMS. • Analyzed big data from different sources to create a dashboard through MicroStrategy.• Registered 500 assets of PFS devices and installed (MDM) software AirWatch, for daily monitoring setting privileges and (VPN). (M2M) SIM Card management. Monitored the central server (PFS) and its connectivity with different servers. • Assigned on Agile Teamwork.• Reviewed contracts of third-party companies. Financial management and strategy planning, daily operations, and customer service as “Business Owner”.

Monitoring RTA paid parking zones and issuing fine through RTA intelligent system.

Coordinated with TRA departments and Dubai Government Institutions through using several intelligent systems to solve customer issues, and CRM innovation system

Monitoring whole RTA system using SIEM solution (ArcSight), creating and sending reports to IT support.

Inspected cars in RTA paid parking zones.