Abdul Rahman Omar Email & Phone Number

الرياض السعودية

External System (User-Focused): Increased sales by 70%, growing from 260,000 SAR to 442,000 SAR, by optimizing the user experience and streamlining the purchasing processReduced the checkout time from 22 minutes to 12 minutes, significantly enhancing efficiency and customer satisfaction.Simplified the purchasing process by cutting steps from 30 to 15, making it more user-friendly and boosting conversion rates.Boosted website traffic and engagement through innovative UX designs that improved navigation and interaction.Internal System (Team-Focused): Redesigned the internal UX system (Enterprise UX) to align with the team’s needs, enhancing overall productivity and workflow.Prioritized and organized tasks and projects to ensure critical deliverables were completed on time while managing team responsibilities effectively.Improved internal task management systems, reducing the time required for project execution and ensuring timely and accurate deliveries.Fostered team collaboration by developing tools and processes that improved transparency and streamlined project tracking.

Riyadh, Saudi Arabia

I worked on improving the Nafath government platform, leading to a revenue increase from 40 million SAR to 2 billion SAR. I collaborated with several Saudi ministries, as well as governments in Kuwait, Oman, Iraq, and the UAE, to enhance performance. I also provided design solutions for global companies like IKEA, improving user experience and operational efficiency.Led product design efforts to significantly improve customer experience (CX), which resulted in increased revenue.Managed and optimized product design processes by applying innovative solutions that focus on user needs and enhance product value.Analyzed and evaluated user data to continuously improve the product and ensure market requirements are met.