Abdul Khalid Email & Phone Number

Canada

Cambridge, Ontario, Canada

- Acted as the primary point of contact for clients considering canceling or reducing their service - Implemented targeted retention strategies, such as personalized offers, loyalty programs, or enhanced support - Collaborated with management to resolve client complaints - Updated client profiles with follow-up plans

Cambridge, Ontario, Canada

• Worked alongside the medical team of Allianz to review, examine, calculate and make decisions on a variety of claims received in the claims processing unit, to ensure the claim is paid in accordance with the respective policy• Conduct research via policies/flip charts that can provide additional information needed to adjudicate claims, enter notes into the databases• Worked with policies of big corporations which included Sunlife, Manulife, RBC and BMO• Received additional training for the technical claims department for adjudicating flight delay and trip cancellation claims

Kitchener, Ontario, Canada

As a Retail Sales Agent I am at the front line dealing with the customer experience in their truck rental process. Some of my day-to-day responsibilities include:- Inventory management- Inbound and outbound calling to drive sales and manage accounts- Drive profitable revenue growth by maintaining and growing customer relationships

Canada

Waterloo