Detail-oriented and results-driven professional with experience as a Client Retentions Specialist and Claims Examiner, seeking to advance a career in insurance claims. Skilled in resolving complex issues, building client relationships, and navigating challenging situations with patience and professionalism. Known for strong analytical abilities, exceptional communication skills, and a commitment to providing high-quality customer service. Proven track record of balancing client needs with organizational goals, ensuring customer satisfaction while maintaining compliance and accuracy in claims processing.TECHNICAL SKILLSAS400 (2+ years) Salesforce (1+ years) Excel (proficient)
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Claims AdministratorGreen Infrastructure PartnersCanada -
Customer Solutions SpecialistReliance Home Comfort Jun 2024 - Nov 2024Cambridge, Ontario, Canada- Acted as the primary point of contact for clients considering canceling or reducing their service - Implemented targeted retention strategies, such as personalized offers, loyalty programs, or enhanced support - Collaborated with management to resolve client complaints - Updated client profiles with follow-up plans -
Claims ExaminerAllianz Jun 2022 - Oct 2023Cambridge, Ontario, Canada• Worked alongside the medical team of Allianz to review, examine, calculate and make decisions on a variety of claims received in the claims processing unit, to ensure the claim is paid in accordance with the respective policy• Conduct research via policies/flip charts that can provide additional information needed to adjudicate claims, enter notes into the databases• Worked with policies of big corporations which included Sunlife, Manulife, RBC and BMO• Received additional training for the technical claims department for adjudicating flight delay and trip cancellation claims -
Rental Sales AgentRyder System, Inc. Apr 2022 - Jun 2022Kitchener, Ontario, CanadaAs a Retail Sales Agent I am at the front line dealing with the customer experience in their truck rental process. Some of my day-to-day responsibilities include:- Inventory management- Inbound and outbound calling to drive sales and manage accounts- Drive profitable revenue growth by maintaining and growing customer relationships -
Sales AssociateWinners - Tjx Aug 2021 - May 2022Canada
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Cashier Customer ServiceMcdonald'S Oct 2017 - Jun 2021Waterloo
Abdul Khalid Education Details
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Marketing
Frequently Asked Questions about Abdul Khalid
What company does Abdul Khalid work for?
Abdul Khalid works for Green Infrastructure Partners
What is Abdul Khalid's role at the current company?
Abdul Khalid's current role is Claims Administrator.
What schools did Abdul Khalid attend?
Abdul Khalid attended Conestoga College.
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Abdur R Khalid
Toronto, On -
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Abdul Rehman Khalid
Canada
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