Managing Director and Founder, System Technology Services Damascus, Melbourne AustraliaFounded and established System Technology Services, specializing in IT, security, and smart home solutions with branches based in Abu Dhabi, Damascus, Melbourne Australia, and CanadaDirected and managed the growth and expansion of the company to become a leading provider of IT and security solutions across multiple countriesDeveloped and implemented strategies to optimize operations, increase revenue and profits, and drive business growthWorked closely with clients to understand their needs and provide customized solutions to meet their specific requirementsLed a team of IT professionals, providing training and mentorship to ensure the delivery of high-quality services and solutionsDeveloped and maintained relationships with key vendors, suppliers, and partners to ensure the availability of cutting-edge technology and equipmentImplemented and maintained strict security protocols to ensure the protection of clients' data and systemsStayed up-to-date with the latest technology and industry trends to ensure the continued success of the company and the satisfaction of clients.Overall, your experience at System Technology Services has been characterized by leadership, innovation, and a commitment to excellence, resulting in a successful and thriving business that continues to provide top-notch services and solutions to clients across multiple countries.

Spearheaded the design and development of the company's internal portal, enhancing operational efficiency.Conducted in-depth studies and presented large-scale tenders, securing major projects with government sectors, including Damascus universities and other key institutions.Led and managed a technical team across eight significant projects, focusing on the installation of CCTV/IP cameras, which bolstered security infrastructure.Served as a security equipment advisor, providing expert guidance on optimal security solutions to meet organizational needs and standards.

-Managing the technical team, the technical team divided in to developer team and tester team (total ~100 person) -Creates and execute the company portfolio plans using MS project server 2007 EPM -Resource management and stuff training -Define and simplify the business process based on the best practices ITIL -Updating and Auditing for the web site contents

-Create execution plan for the three major project elements: School Management System (SMS), Learning Management System (LMS) & Internet Portal System (IPS) -Manage and supervise 8 developer team who handles different area in the 3 project elements mentioned by assigning tasks, schedule events, coordinate requirements from both the developing company and the ADEZ management. -Executed the major system analysis through interviewing department managers and workflow system employees in all ADEZ departments and transformed into developer’s program designs. -Quality control analyst supervising by collecting feedbacks from endusers & system testers reports then identifying problems and direct it finally to the developer’s company (SAKHR) -Played a major linking role between ADEZ management staff, the developer company (Sakhr), the funding body (UAE president office) & ADEZ staff to overcome all technical and administration issues by conducting meetings, seminars and system introduction lectures. -Conduct training courses and general lectures for system trainers throughout the schools on the system basic functions and features

• Created programs for ADEZ different departments: Payroll, Absents & Attendance Control, teachers distribution per school program, Workflows programs for administration requests and human resources management.• Support & troubleshoot errors occur on daily basis and modify the programs according to administration changes and new workflows introduced• Designed the ADEZ website which host major working programs for school management system & internal administration flows, teachers transfers and other human resources tasks.

Part Time Job Designing and developing applications via internet web sites.