Who is Abdul Samad Shaikh? Overview
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Abdul Samad Shaikh is listed as Senior Unified Engineer at COMMTEL, based in Sukkur District, Sindh, Pakistan. AeroLeads shows a matched LinkedIn profile for Abdul Samad Shaikh.
Abdul Samad Shaikh previously worked as Sr. Unified Engineer at Commtel and Manager Unified communications at Mcb Bank Limited. Abdul Samad Shaikh holds Bachelor'S Degree, Mathematics And Computer Science, B from Shah Abdul Latif University, Khairpur.
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COMMTEL
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Profile bio
About Abdul Samad Shaikh
Experienced Voice and Network with a demonstrated history of working in the information technology and service industry. Skilled in Unified Communication including CUCM,CUC and UCCX.
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7 roles
Abdul Samad Shaikh work experience
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Sr. Unified Engineer
Manager Unified Communications
Mar 2023 - Nov 2023
Network Engineer - Network Infrastructure
Jul 2021 - Feb 2023
Unified Communication Officer
Implement, Manage and troubleshoot Cisco Unified Communication System including Call Manager. Strong understanding of TCP/IP and ability to install and troubleshoot LANs and WANs preferred. Monitoring and evaluation of Cisco Voice Equipment: Cisco Call Manger and Voice Gateways and Recording Server. Installation & Configuration of Cisco IP Phones 7900, 6900 Series and Jabber softphone clients as per requirement. (Windows, Mac, and mobile OS) Currently… Show more Implement, Manage and troubleshoot Cisco Unified Communication System including Call Manager. Strong understanding of TCP/IP and ability to install and troubleshoot LANs and WANs preferred. Monitoring and evaluation of Cisco Voice Equipment: Cisco Call Manger and Voice Gateways and Recording Server. Installation & Configuration of Cisco IP Phones 7900, 6900 Series and Jabber softphone clients as per requirement. (Windows, Mac, and mobile OS) Currently working IP Telephony Implementation and support users, branches locations, conference calls, DIDs, with FXS, FXO, SRST, PRI and SIP Trunks, H.323, MGCP and Cisco Voice Gateway. Providing end user support move/add/change request and trouble tickets within established service levels, using service now as the management tool Show less
Jul 2017 - May 2021
Network Operations Center Engineer
Nov 2015 - Jul 2017
Technical Support Analyst
Must suggest the key points to improve the work and efficiency for contact center to the Senior CSE. To Provide trouble shooting, technical support, Product Information to the customers landing on Contact Center ensuring that their issues are resolved swiftly and professionally in the line with agreed service levels. Must follow the grids/ standards/ policies given by the management however must exceed expectations of the customers while taking into account the needs of the… Show more Must suggest the key points to improve the work and efficiency for contact center to the Senior CSE. To Provide trouble shooting, technical support, Product Information to the customers landing on Contact Center ensuring that their issues are resolved swiftly and professionally in the line with agreed service levels. Must follow the grids/ standards/ policies given by the management however must exceed expectations of the customers while taking into account the needs of the organization. A CSE must update him regarding the products/ policies, to provide customers with accurate and reliable services. Must participate in the Shift meetings held daily by the Shift supervisors, while it is also necessary to attend any training session/ refresher course being conducted by the Management. Show less
May 2014 - Nov 2015
1 education record
Abdul Samad Shaikh education
FAQ
Frequently asked questions about Abdul Samad Shaikh
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What company does Abdul Samad Shaikh work for?
Abdul Samad Shaikh works for COMMTEL.
What is Abdul Samad Shaikh's role at COMMTEL?
Abdul Samad Shaikh is listed as Senior Unified Engineer at COMMTEL.
Where is Abdul Samad Shaikh based?
Abdul Samad Shaikh is based in Sukkur District, Sindh, Pakistan while working with COMMTEL.
What companies has Abdul Samad Shaikh worked for?
Abdul Samad Shaikh has worked for Commtel, Mcb Bank Limited, Nib Bank Limited (Merged Into Mcb Bank Ltd), and Ptcl.Official.
How can I contact Abdul Samad Shaikh?
You can use AeroLeads to view verified contact signals for Abdul Samad Shaikh at COMMTEL, including work email, phone, and LinkedIn data when available.
What schools did Abdul Samad Shaikh attend?
Abdul Samad Shaikh holds Bachelor'S Degree, Mathematics And Computer Science, B from Shah Abdul Latif University, Khairpur.
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