Abdullah is a solution driven and well-rounded professional with over 10 yrs of experience in a Manufacturing, Logistics and Telecommunications industry. He has a strong background in Business Analysis and Data Analysis and is proficient in Requirement Elicitation, Analysis, Process Mapping. She possesses excellent Communication (Written & Oral), Facilitation and Analytical skills as well as experience in Agile Scrum Methodology & Waterfall Methodology. Highly skilled in process and systems integration with strong problem solving and analytical skills. Has a desire to innovate and seek solutions. Well versed in Microsoft Excel, Google Suite, ServiceNow, Microsoft PowerBI, Microsoft Power Platform, Power Apps, Power Automate, and welcomes any Opportunity to think outside the box.Additional Skills:• Outstanding interpersonal and presentation skills.• Versed in the Business Analysis Body of Knowledge (BABOK).• Exceptional ability to manage stakeholders expectations and forge team relationships.• Excellent collaborative skills with the ability to work independently and in a team environment.Applications and Systems - Microsoft Excel, Google Suite, ServiceNow, Microsoft PowerBI, Microsoft Power Platform, Power Apps, Power Automate, SQL.Skillset- Data Visualization • VLOOKUP • Process modelling • Process management • Process Engineering •Process Documentation • Requirement Gathering • Stakeholder Management • Dashboards & Reporting • Creating & Executing Test cases •Project Monitoring & Management •Change Management •Business Intelligence •User Story Creation • Agile • Scrum • SDLC• Creation of Mock-Ups• QADomain Knowledge: Education • Telecoms • ManufacturingOther Tools: JIRA •Confluence • Azure DevOps • Lucid Chart (BPMN 2.0) •Figma •Balsamiq •Pidoco Wireframing tools •HP ALM (HPQC) •Bugzilla •QMetry defect management tools •Slack •Trello •Fussion• RSToolsFor professional engagements and interesting job opportunities, please contact me via email (abdullah.kasali@icloud.com).