Abdul Wahid Shaikh Email & Phone Number

Mumbai, MH, IN

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

* Working for the Global Business Intelligence Team assisting in generation of BI reports & dashboards using Excel, Power BI and to some extent Tableau Desktop.* Working on a global transformation project involving data collection using standardized Excel templates from 53 markets across 3 regions (APAC. AMERICAS and EMEA), validation of the submitted.

Mumbai Area, India

• 1a. Client Facing Role
• Managing Bids/RFQ’s for end to end market research division, providing competitive quotes as per the laid down procedures and in conjunction with cross functional team to generate business wins.
• Working as Offshore Bidder for getting sample quotes for the Bids/RFQ's, consolidating, doing pricing negotiation and building sampling plan for one of the Top 5 Market Research Company.
• Provide team level insights to the management team by sending weekly, monthly reports and dashboards to senior management
• Provide data on key client accounts to help management devise targeted account retention strategy 1b. Internal Team Responsibilities
• Designing and tracking internal processes within team with a focus on process automation

Mumbai Area, India

• 2a. Client Facing Role
• Single point of contact for raising and generating the monthly invoices across all clients for 2 critical business functions
• Part of core team to liaise with clients on volume pipeline and demand supply gaps
• Co-coordinating and collating Revenue and Profitability information for all Service lines/BU and publishing the monthly management dashboard for periodic review of senior management with client2b. Internal Team.
• Managing 5 team members in ensuring timely and accurate delivery of analysis of team performance to the senior management
• On-boarding new recruits from training and induction to early stage mentoring.

Mumbai Area, India

Planning models and preparing reports on Staffing / Headcount / Seat Utilisation reports.MIS and report analysis.Resource and capacity planning.Forecasting and planning roster / schedules / leaves.Planning performance management targets for Agents Keeping track of process performance; providing solutions to Operations to improve efficiencyCoordinate with.

* Scheduling Projects for a Team of 40+ Data Analysts.* Co-ordinating with internal and External Clients to ensure adequate resource utilization.* Maintaining MIS & Daily Execution Reports.* Preparing Weekly and Monthly Dashboards to highlight positives and negative trends and analysis.* Streamlining & Documenting existing Processes, setting up of new.