Abdul Waheed Email & Phone Number

Toronto, Ontario, Canada

Microsoft Office 365 user administration and support including Teams and SharePoint.Manage 3465 users and device on Azure hybrid active directoryMonitor Mimecast email quarantine, identifying and releasing only legitimate emailsMonitor the ticketing system, and ensure tickets are appropriately assigned and responded to within SLAMonitor ManageEngine.

Guelph, Ontario, Canada

• Enroll and retire devices, deploy certificates, email, VPN, security, apps via Microsoft Intune
• Manage and escalate tickets in Jira
• Manage Microsoft Office 365 applications, services, data, users, and devices
• RingCentral deployment, testing and users support for telecom and fax issue
• Create SQL backup, upload with azure storage explorer
• Provide nationwide support via RDP (remote), telephonic, e-mail and in person

Ontario, Canada

• Provided telephonic, in person, e-mail, and remote support end users
• Imaging Laptop & Desktop through SCCM
• Setup computer, Docking Station, multiple monitors, printers and setup Cisco switches and routers
• Providing DHCP, DNS, TCP/IP configuration support on phone to end users
• Installed anti-virus software on computers and remotely accessed infected machine and troubleshoot
• Monitor incident trends, take ownership of service requests, resolve the issue tickets and installed and configured a Windows Deployment Server for virtual machines to boot from PXE

Toronto, Ontario, Canada

• Provide telephone, in person, e-mail, and remote support for standard and custom PC applications and for troubleshooting hardware/software issues
• Install, configure, diagnose, repair and upgrade all corporate hardware and equipment
• Administration and support of the existing backup environment
• Managed servers, including e-mail, print and backup servers, associated operating systems and software
• Provide DHCP, WINS, DNS, TCP/IP, NLB configuration support on phone to end users
• Take responsibilities of maintained user security accounts vulnerability scanning and security tools, web and application security testing, data encryption standard and method

Saskatoon, Saskatchewan, Canada

Abu Dhabi, United Arab Emirates

• Installing and configuring computer systems
• Diagnosing and solving hardware/software fault
• Install POS, Network devices and electrical devices
• Setup network and CCTV cables
• Install CCTV Systems
• Sale Hardware and software

Mandi Bahauddin, Punjab, Pakistan

• Designed and delivered engaging and interactive computer science lessons for [grade levels or target audience], covering a range of topics, including programming languages, hardware fundamentals, and software.
• Utilized modern teaching methods, including project-based learning and hands-on activities, to enhance students' understanding and practical skills in computer science.
• Developed and updated curriculum materials to ensure alignment with industry standards and emerging technologies, keeping students up-to-date with the latest advancements.
• Provided individualized support and guidance to students, fostering their problem-solving abilities and critical thinking skills.
• Conducted assessments and evaluations to track student progress and adjust teaching strategies accordingly, resulting in consistently improved learning outcomes.
• Organized and supervised extracurricular activities such as coding clubs and tech competitions, encouraging students' passion for technology beyond the classroom.

Power Engineering & Technology, Energy Management And Systems Technology/Technician, A

• Tow year experience in Cenovus Energy Center • Lockout-Tagout of equipment for maintenance • Safe operation and efficiency tests of.

Bachelor Of Computer Science, Computer Science