Worked on API project, completing rules creation/input for interface between the policy and financial systems.

-Reported directly to the Global Financial Services Director- US & Canada, in Scottsdale, Arizona- Managed the operations of the Canadian Client Accounting service delivery division, ranging from 30 to 70 staff during my tenure, comprising Client facing teams of Client Accountants, Expense Analysts, AP, AR, lock box deposits & Administration, providing full cycle financial services delivery to Clients and their relocating employees, including but not limited to financial assistance for home sales/purchases, expense auditing & reimbursements, vendor disbursements, vendor/legal network system management, Client relationship management, aged AR & Unbilled reporting, Client billing & collections, document management and a plethora of internal/external financial reporting eg cost reporting, accrual reporting, budgets, cash forecasting and taxable benefits reporting, as well as, undertaking any special financial/operations projects-Awarded twice (2012 & 2019) by BGRS for exemplifying company values by consistently demonstrating superb service delivery and inspiring people

-Reported to both the Toronto and Regional Operations Managers at Toronto office-Supervised the operations of the Toronto Client Accounting service delivery team, facilitating Client billing, AP, expense auditing, financial & metrics reporting, revenue assurance, creation & monitoring of Client Accounting KPIs and liaising with financial & operational auditors, comprising up to 30 staff of Client facing Client Accountants, Expense Auditors, Accounts Payable, Accounts Receivable and Administration staff-Selected by company and successfully attained Green Belt Six Sigma for Service Organizations certificate-Subsequently given dotten line reporting from the various provincial Client Accounting and Administrative teams, and executed upon streamlining and standardizing processes across Canada, building further coherence nationally.-Successfully executed on special company projects such as auditing implementing process changes to an affiliate company's AP & Administrative processes to eliminate bottlenecks to timely and accurate vendor pay

-Owned and managed a small startup business focused on full spectrum 3rd party owned property rental management, providing consulting services as needed-Provided consulting and process mapping/documentation services to a 3rd party software developer to build a residential property management system, creating a step by step operational & financial process guide for the system platform

- Expanded, developed and managed a team of 5 Client facing general accountants, in a full-cycle accounting environment, including Client billing, accounts payable, accounts receivable, cheque & cash management, bank deposits, revenue disbursements, NR4 (non-resident tax) submissions, customer service, bank reconciliations and clients’ cash flow reporting, as company experienced rapid growth- Ensure post-dated payments & bank deposits were completed in a timely manner each week- Implemented a new property management system over a 6-month period- Worked in a high volume, customer service focused, high stress environment to ensure that clients were optimally serviced and addressed any ad hoc Client queries/issues, while maintaining maximum employee retention and job satisfaction

- Worked as one of 2 General Accountants in a customer facing, full-cycle accounting environment, including Client billing, accounts payable, accounts receivable, cheque/cash management & bank deposits, rental revenue disbursements, NR4 (non-resident tax) submissions, customer service, bank reconciliations and clients’ cash flow reporting- Respond to any inquiries from property owners regarding their monthly financials and any ad hoc inquiries from owners and/or internal management.

-Reported to the Purchasing Manager-Using excel & AS/400, completed daily analyses of inventory costs and sales volumes, evaluatingproduct pricing proposals from potential global vendors comprising cost of sales/purchasing analysesfor manager.