Abdurrahman Hakim Email & Phone Number

Balikpapan, Id

Balikpapan, Id

Jakarta Timur, Jakarta Raya, Indonesia

Installation, implementation, application and maintenance of technology, as well as implementation of the digitalization master plan for all elements and entities of the parent company and subsidiaries of PT. MPGJoblist : - Maintainance all account email outlook for Office 365 migration, managing the user administration (email, teams, licenses) and proactively testing new features that included in the Office 365 include monitoring account email corporate using CPanel, list… Show more Installation, implementation, application and maintenance of technology, as well as implementation of the digitalization master plan for all elements and entities of the parent company and subsidiaries of PT. MPGJoblist : - Maintainance all account email outlook for Office 365 migration, managing the user administration (email, teams, licenses) and proactively testing new features that included in the Office 365 include monitoring account email corporate using CPanel, list monitoring ID anydesk for support remote desktop client ( Holding & Subsidiary Comany etc ).- Maintain Authentication, Mapping User Access, Structure Folder, Shadow Backup, Restore, etc- IP Scope, Exclusion & IP Reservation- Manage Client, Virus Monitoring, Policy, Control Update Patch, Upgrade Version, Device Blocking, etc- Windows Update Control and Software Center (Push/Pull) Installer- Install Printer Driver and Control Print Policy, maintain Print Anywhere Software- Remote Server, Monitoring Server Activity, Restart Management- Manage Internet Rules, Internet Group and Control Internet Traffic with Ryujie Controller- Manage Call Function (IP Phone, Fax) and IPBX- Manage Mikrotik + Ryujie Controller and monitoring.- Control Policy, Control WIFI Traffic by Ryujie Controller and MRTG from ISP.- Manage Backup Data for Server Email, Manage Policy Backup & Monitoring all data user for request from Holding & Subsidiary Company etc - Experienced in manage license Kaspersky Premium antivirus for 40 Device / License- Create Policy & Manage File Management- Control Print Usage, Manage Printer User, Implementation Print Any Where- Monitoring and Control Asset IT / Device Management.- IT Budgeting and create IT Master plan for Planning Preparation for Digitalitation- Support ERP Custom ( undermaintenance )- Networking administrator for local and global connection- Experienced in coordination about cloud server between VM or VPS with principal vendor. Show less

Jakarta Selatan, Jakarta Raya, Indonesia

Linux Engineer & Database Support • Bajau Office & On Site1. Monitor, maintain, and ensure that applications and servers in the project that are carried out by Corporate always function properly.2. Perform preventive and corrective maintenance on applications and servers either remotely or onsite3. Doing troubleshooting if there is an issue in the system4. Coordinate with internal Corporate and clients.5. Maintaince the SLA that has been mutually agreed upon between… Show more Linux Engineer & Database Support • Bajau Office & On Site1. Monitor, maintain, and ensure that applications and servers in the project that are carried out by Corporate always function properly.2. Perform preventive and corrective maintenance on applications and servers either remotely or onsite3. Doing troubleshooting if there is an issue in the system4. Coordinate with internal Corporate and clients.5. Maintaince the SLA that has been mutually agreed upon between Corporate and the Client6. Reply to tickets (requests from clients) via email or Corporate Portal Support7. Escalating and coordinating if there are issues that cannot be resolved by the support system engineer team.8. Create detailed PM documents from data taken during remote or onsite PM according to a 1-month, 2-month or 3-month schedule.9. Conduct weekly checkups on certain servers according to directions and make detailed and complete reports.10. Work on and create other supporting documents such as ( MoP, Task List Document, System Document, Guidebook )Others jobs with learning by doing activity : - Virtualization TechnologyVMware Server Virtualization- Automation Workload : #Ansible#Stonebranch#Chef- Database : #MariaDB #PostgreSQL #PerconaDB Show less

Area Dki Jakarta

Application Support Specialist • On Client & Bajau OfficeStonebranch MFT ( Management File Transfer ) Automation Workload - Monitoring Workflow to ensure that all workflows are working fine. - Doing Monthly & Weekly Maintenance, periodic checking servers, proxies and databases. - Managing Integration Projects Using MFT- Testing UAT for sending files to internal Bank Danamon & 3rd party applications - Setup workflow, file transfer task & trigger for sending… Show more Application Support Specialist • On Client & Bajau OfficeStonebranch MFT ( Management File Transfer ) Automation Workload - Monitoring Workflow to ensure that all workflows are working fine. - Doing Monthly & Weekly Maintenance, periodic checking servers, proxies and databases. - Managing Integration Projects Using MFT- Testing UAT for sending files to internal Bank Danamon & 3rd party applications - Setup workflow, file transfer task & trigger for sending files - Installation of the MFT agent on the related server - Maintenance of MFT servers (Weekly and Monthly) like as Create ARF, Create Workflow ,Testing workflows, Rollout / Rollback, Switchoff/Switchback - Ticketing system using Jira - Handling issues in Production and UAT - Familiar with Unix / Linux servers Show less

Jakarta Selatan, Jakarta Raya, Indonesia

- Administration, verification, completing merchant Document data ( Prospective Merchant data is compiled and has been completely crosschecked )- EDC machine setup-Troubleshoot and maintenance of EDC Merchant. Completeness of updated and coordinated data to the Sales Order (SO) client is inputted and sent for payment submissions- Monitor the Telkomsel system dashboard for EDC-Monitor and monitor the EDC Dashboard on the EDC machine website Analysis reports, solutions and… Show more - Administration, verification, completing merchant Document data ( Prospective Merchant data is compiled and has been completely crosschecked )- EDC machine setup-Troubleshoot and maintenance of EDC Merchant. Completeness of updated and coordinated data to the Sales Order (SO) client is inputted and sent for payment submissions- Monitor the Telkomsel system dashboard for EDC-Monitor and monitor the EDC Dashboard on the EDC machine website Analysis reports, solutions and escalation of EDC trouble shoots sent to Simcard Partners were activated en masse, quotas were filled en masse and monitored quota EDC merchant activity checklist report- Coordination with PIC vendors (BANK SYARIAH INDONESIA, TELKOMSEL & PT. TATA SARANA MAKMUR)-Monthly Report. (EDC monthly reports sent and received by the relevant department) Show less

Pasar Minggu, Jakarta Selatan

IT Digital Mobile Apps • Support Ennginer- Support & Help Senior IT Developer (Android Digital Application) and Including building a BPL Simfoni Apps (Management System Online) is currently changing its brand into the Klik Karier Apps (Development Process) and currently the BPL Psikotest Online Apps is also in the development process.- I am also in charge of being an Application Tester that have the responsibility for mentoring BPL Simfoni / Klik Karier Apps in order to measure and… Show more IT Digital Mobile Apps • Support Ennginer- Support & Help Senior IT Developer (Android Digital Application) and Including building a BPL Simfoni Apps (Management System Online) is currently changing its brand into the Klik Karier Apps (Development Process) and currently the BPL Psikotest Online Apps is also in the development process.- I am also in charge of being an Application Tester that have the responsibility for mentoring BPL Simfoni / Klik Karier Apps in order to measure and and out how many bugs or the possibility of errors that occur in the program system that has been made.Data Center • Online Salary Slip.• Support Ennginer- I have the duty to check the recapitulation of salary slip from vendor before uploading and make each salary slip template on BPL Simponi.- I have the duty to upload data slip salary recap in BPL SIMPONI system.IT Network Specialist + Desain Graphic • Support Engineer- Maintenance System and Network Rule Security- Troubleshooting Hardware & Software Computer- Installation Operating System Windows, Linux, & Macinthos.- Troubleshooting Computer, Printer, Mikrotik, & Unifi Ubiquity.- IT Helpdesk & IT Support for Client User- Sometimes it helps design the appearance of the - application's mobile user interface by using the Adobe Photoshop application and helps design the needs of all divisions if needed which is sudden and urgent. Show less

Pasar Minggu, Jakarta Selatan

- Network Administrator - Maintenance System and Network Rule Security- Maintenance Windows Server 2003 As Administrator - Administrator Database Outsourcing Management System ( ORCHID )- Administrator Bussiness Operation Support System ( BOSS )- Network Monitoring & Troubleshooting Hardware Software Computer- Installation Operating System Windows, Linux, & Macinthos.- Troubleshooting Computer, Printer, Mikrotik, & Unifi Ubiquity.- IT Helpdesk & IT Support for… Show more - Network Administrator - Maintenance System and Network Rule Security- Maintenance Windows Server 2003 As Administrator - Administrator Database Outsourcing Management System ( ORCHID )- Administrator Bussiness Operation Support System ( BOSS )- Network Monitoring & Troubleshooting Hardware Software Computer- Installation Operating System Windows, Linux, & Macinthos.- Troubleshooting Computer, Printer, Mikrotik, & Unifi Ubiquity.- IT Helpdesk & IT Support for Client User Show less

Bandar Lampung Dan Sekitarnya, Lampung, Indonesia

Ensure the delivery of services that are oriented towards increasing customer satisfaction and loyalty in order to secure the company's revenue derived from it.And can also have a dual role, namely being able to represent the company for matters relating to the interests of the company such as billing processes, product offerings, new products and others and must be able to represent accounts in relation to meeting their needs and expectations.- Create and provide Offer… Show more Ensure the delivery of services that are oriented towards increasing customer satisfaction and loyalty in order to secure the company's revenue derived from it.And can also have a dual role, namely being able to represent the company for matters relating to the interests of the company such as billing processes, product offerings, new products and others and must be able to represent accounts in relation to meeting their needs and expectations.- Create and provide Offer Proposals/brochures/other promotional media to customers.- Selling Nusanet Lampung services to Corporate Customers.- Negotiating prices in accordance with the provisions.- Entering sales that have been signed by the PKS.- As the customer's PIC for all problems experienced by the customer, who then distributes it according to the BISPRO that has been regulated.- Controlling the billing delivery process until it is received by the Customer and ensuring the customer makes payment.- Knowing the Product Knowledge owned by Nusanet Lampung, especially in the Corporate segment.- Responsible for maintaining customers during the contract period up to the renewal process.- Fulfill the C3MR target that has been determined by management, which is 95%.- Conducting visits to existing customers as an effort to retain and establish closer relationships. Show less

Bandar Lampung Dan Sekitarnya, Lampung, Indonesia

The main task of the Public Relations Officer is to have the duties and responsibilities to be a liaison between companies to establish cooperation.But apart from that I also have duties as an Administration, Ticket Sales and Booking, & Graphics Designer.

Bandar Lampung Dan Sekitarnya, Lampung, Indonesia

- Marketing ExecutiveIn CV. Cipta Teknologi Muda I am tasked with introducing, promoting, and also selling products and services that are already available and ready to be marketed to prospective company clients.- Assistant Programmer & Application TesterIn CV. Cipta Teknologi Muda I am in charge of helping to make additional designs for the User interface layout of several project website company profiles as well as several website development systems using the Graphic Design… Show more - Marketing ExecutiveIn CV. Cipta Teknologi Muda I am tasked with introducing, promoting, and also selling products and services that are already available and ready to be marketed to prospective company clients.- Assistant Programmer & Application TesterIn CV. Cipta Teknologi Muda I am in charge of helping to make additional designs for the User interface layout of several project website company profiles as well as several website development systems using the Graphic Design application. After that, make a tutorial on how to use the Program for Corporate Clients. In addition, I am also in charge of being an Application Tester who has the responsibility to test the Website Application so that I can measure and find out how many bugs there are or possible malfunctions that occur in the program system that has been created. All this is done so that the program runs as expected. Show less