I am a highly skilled and experienced automotive technician with a specialization in diagnosing and resolving various vehicle issues, particularly with electric and hybrid vehicles. My proficiency extends to software updates, calibration of driver assistance systems, and the repair and replacement of electrical and electronic components. I am deeply committed to continuous growth and training to stay updated with emerging automotive technologies, ensuring that I deliver the most advanced and effective solutions to clients.In addition to my technical skills, I have strong customer service and communication abilities. I prioritize client satisfaction and work on fostering lasting relationships. I am adept at conducting road tests to verify the quality of repair work and maintain organized and clean workspaces to ensure a safe and efficient working environment. My track record includes consistently exceeding sales targets and providing exceptional customer service.Beyond my automotive expertise, I also have in-depth experience in IT management, website development, and technical support. My focus in this realm is on improving operational efficiency through system enhancements. I am skilled in training and supporting staff and have a proven history of maintaining a secure and stable IT infrastructure.Academically, I have completed a Bachelor’s degree in Science in Computer Science from Bahria University (Pakistan). I have completed General Service Technician course from Shoreline Community College and am a ASE Certified Automotive Technician. Some of my other certifications include Amazon Cloud Architect, CompTIA: A+, and MCITP.I have extensive knowledge of workspace management technologies/languages such as Microsoft Office Suite, JavaScript, Python, and HTML.I am a passionate learner and always work in a high-performance mode. Looking forward to connect with other ambitious professionals!