Abdus Samad Email & Phone Number

London, United Kingdom

Oxford Street & Westfield London

• To produce the most effective sales staff and must ensure employees receive quality training to Improve employee sales abilities.• Monitoring employee performance and deliver constructive criticism when necessary.• Develop and deliver innovative sales tactics for employee use.• Handling customer complaints and work directly with customers to resolve outstanding issues.• Responsibilities Include range from day-to-day oversight to scheduling, inspecting employee presentations and even ensuring employees maintain a neat work area.• Also back office duty includes Daily banking, Checking sales reports, statistics, answering e-mails, employee performance etc.

119-121 Oxford Street

• Ensuring that I am knowledgeable of all products in order to attain the highest customer satisfaction and getting it right the first time round.• Resolving customer issues on a timely basis in order to maximize repeat business and maintaining and improving good customer relationships.• Maintaining good team relationships and working as part of the team in order to meet and exceed business and personal targets.• Daily reconciliation of cash tills in order to ensure accuracy and identify an error at the earliest so the necessary investigations and corrections can be made.

Master Of Business Administration (Mba), International Business

Bachelor Of Science (Bsc), International Tourism And Hospitality Management, 2.1

Hnd, Tourism And Hospitality Management