Abraham Camacho Email & Phone Number

Phoenix, AZ, US

Tempe, Arizona, United States

• Overlook multiple operational and project management teams – with the operational teams focusing on legal and tax support for merchants; and project management team focusing on driving operational excellence and.
• Design and implement proactive and reactive solutions for clients with inaccurate profile data, ensuring the mitigation of backup withholdings or any other financial disruption to their business
• Partner closely with cross-functional stakeholders, including product and operations teams, to design and launch new products and procedures, ensuring readiness and adherence to quality standardsKey Accomplishments:
• Achieved a 50% reduction in completion time for cross-departmental processes by enhancing workflows
• Developed forums and readiness protocols for smooth implementation of new initiatives, boosting alignment with company objectives
• Directed the team to secure a top audit rating, demonstrating a robust performance culture and compliance with regulatory standards

Tempe, Arizona, United States

+Overlook a team of 12-15 analysts spread throughout two domestic sites and an international site+Partner with application developers to construct dashboards that can make improve efficiency of processes+Revise and improve processes and procedures to ensure effectiveness and efficiency+Integrate new processes to create end-to-end ownership of client.

Tempe, Arizona

+Analyze merchant activity including banking and processing behavior to identify fraudulent activity against and/or by the merchant+Tracking department efficiency by monitoring daily productivity in various work queues and delegating work accordingly+Resolve merchant inquiries that have been escalated to a supervisor level within 24 hours+Recording various.

Phoenix, Arizona Area

+Educate merchants on processes/regulations related to chargeback, retrievals, & adjustments+Develop improvements on existent procedures to improve speed and quality+Create SOPs and job aids to assist employees with different processes+Navigate through various systems to effectively make a decision on compliance cases+Assist in merchant-specific projects.

Tempe, AZ

+Ensure timely follow-up on merchant/card-issuer inquiries+Analyze disputes; take appropriate action within strict deadlines+Employ comprehensive critical thinking skills to gather all details necessary to properly assist merchants and ensure a positive service experience+Maintain a quality score of 100% and exceed expected hourly production

Phoenix, Arizona Area

+Provide support to benefit the patient’s behavioral, practical, and intellectual development+Develop plan to improve behavioral and practical skills relative to specific case+Complete biweekly timesheets and report detailed progress on a monthly basis+Organize time effectively to ensure patients are meeting goals related to their disabilities

Phoenix, Arizona Area

+Provide support to benefit the patient’s behavioral, practical, and intellectual development+Assist patient in daily activities that they may have difficulty with+Complete biweekly timesheets and report detailed progress on a monthly basis+Organize time effectively to ensure patients are meeting goals related to their disabilities

Master Of Arts - Ma, Organizational Management, 3.91

Bachelor Of Arts - Ba, Organizational Management, 4.00

-Graduated Summa Cum Laude -Recognized in the Dean’s list: Fall 2020, Spring 2021, Fall 2021

Associate In Applied Science - Aas, Non-Profit/Public/Organizational Management

+Maintained a GPA of 3.4+ +Relevant Coursework: Communications, Business Law, Survey of Computer Information Systems, Project Management.

Certificate, Organizational Leadership

+Maintained a GPA of 4.0. +Recognized in the President's List for fall 2016 and spring 2017