Experienced Operations Manager driving operational efficiency, ensuring top-notch quality, and fostering strategic growth in the non-alcoholic canned mocktail industry. Oversee end-to-end production and supply chain operations at Better Than Booze. Lead the production process, manage vendor relationships, and enforce stringent quality control measures to meet regulatory standards. Skilled in optimizing supply chain performance, streamlining processes, and implementing cost-effective measures. Collaborate closely with the CEO and sales team on strategic initiatives, providing valuable insights for inventory planning and driving business expansion. Excel in financial management, optimizing budget allocation and implementing effective cost control measures. Thrive in dynamic startup environments, cultivating a positive workplace culture while delivering exceptional results.

As the Chief Operating Officer of a young DNVB, I oversee many small departments and have my hands in almost every project our teams are working on. My main objectives are to optimize our selling channels by creating a premium web shopping experience that is tech and content driven. I oversee copywriting and content design for all marketing deliverables such as, email workflows, all social media campaigns, paid media content, and website content. It is my role to insure the brand messaging and story guidelines are consistent throughout our digital presence. While the role is editorial in nature, it is the job of the COO to manage all budgets and financial analysis of company KPI's. I am responsible for A/B testing all website and marketing content, the KPIs associated with each investment, and make leading decision for how the brand pivots or stays the course on its objectives. For all company funding, I am responsible for all data presentations and financial requests for funding. I have an intimate relationship with our investors, and I take pride in managing these investments transparently. Lastly, it is my role to set all policies related to the shipping and inventory logistics associated with a DTC fashion brand. As the founding operations coordinator, I developed all shipping and order fulfillment measures that go to ensuring our customer's experience is always a flawless one from order placement to door step delivery.

Built operational policies, procedures, and structure surrounding a direct to consumer men's fashion startup. Vital role in bringing the product to market, and developing KPIs to measure success broadly, and begin collecting initial customer and editorial data.

Actively recruit for high level talent through community engagement and online recruitment campaigns. Led all interviews for the agency, oversaw the orientation process for new employees, identified and scheduled engaging thought leaders to facilitate company wide continuing education and manager development.

Case manager for Monroe Harding Inc, advocating on the behalf of youth in state's custody. Partnered with the Department of Children's Service to facilitate long term treatment plans, and particularly support youth aging out of the foster care system through a Trauma and Resiliency Informed Care approach.

Preparing banquet buffets, serving guests for plated meals, executing five star fine-dining service for all guest.

Created banquet event orders, worked with clients to secure all appropriate details of the event, worked with various vendors and built strong working relationships with them, saw an event from start to finish.

Took vitals three times a day on all patients, bathed and assisted with all needs of the patients, assisted nurses, doctors, and therapists, and listened to patients needs and concerns.

My responsibilities included meeting with prospective students' families to go over concerns regarding their enrollment, giving full and comprehensive tours of the campus, introducing prospective students to faculty and administration, and creating and implementing successful admissions events. I answered to the Dean of Admissions, and worked to keep in good contact with prospective students who had already shown particular interest in attending the college.