Lead a team of 30 to oversee technology operations, including run, build, and cybersecurity for all Americas Capital Markets applications.◆ Work closely with business sponsors, including global markets, operations, compliance, and finance to determine strategic business direction, define long-term plans, and design best-fit solutions to address key business drivers. ◆ Manage vendor and offshore partner outsourcing relationships, ensuring high-quality, cost-effective delivery and achievement of all SLAs. Represent Americas IT globally. ◆ Spearhead multi-million dollar annual budget and oversee all aspects of service performance/availability, directing the resolution of operational issues to grow long-term service stability and quality.

Collaborated with key global stakeholders to establish and clarify priorities, fostering relationships with global product, technology, and support teams to identify effective cross-platform synergies and lead the creation of best-fit solutions.◆ Led the implementation of CME derivatives clearing, facilitating critical functionality to address rapidly evolving global market and regulatory demands.

Senior Front Office Solutions Consultant 2007 – 2011Promoted to senior product specialist to devise and execute North and South American go-to-market plans across multiple domains and products.◆ Capital Markets front office SME in fixed income, interest rate derivatives, equities and credit derivatives.◆ Led the full sales lifecycle from initial discovery calls through to qualifications, sales strategy, resource management, RFP/RFI process, and product demos. Presented products to key customers, including traders, risk analysts, and back-office personnel. ◆ Consistently surpassed all objectives as a top sales rep; awarded YoY Platinum Club award for performance excellence.