Managed, mentored, developed and directed team with more than 50 indirect employees.Coached sales representatives and managed sales and operations for Metro New York District territory that effectively increased revenues annually . Conducted in-store visits and audited merchandise and sales records to ensure in compliance with organizational initiatives. Developed sales and marketing strategies and implemented customized promotional programs that achieved monthly… Show more Managed, mentored, developed and directed team with more than 50 indirect employees.Coached sales representatives and managed sales and operations for Metro New York District territory that effectively increased revenues annually . Conducted in-store visits and audited merchandise and sales records to ensure in compliance with organizational initiatives. Developed sales and marketing strategies and implemented customized promotional programs that achieved monthly financial and customer-service goals.Recruited, interviewed and hired highly qualified employees and coached management team with effective Leadership skills that increased employee retention rate up to 82%. Developed and implemented Employee and Management Key Performance Indicator Metrics and executed strategies that increased sales performance.Facilitated Leadership training , scheduling and keys to exceptional customer service that effectively increased managerial skills.Conducted Performance Management, including performance appraisals, succession planning and corrective actions to ensure policy and procedure guidelines upheld.Managed elevated customer service concerns and resolved issues that increased customer retention and satisfaction rates.Analyzed labor expenses and adjusted budget which reduced expenditures from 24.2% down to 13.7% within a 2 year period. Implemented Quality Control and Assurance Programs and managed on-site audits to improve brand integrity.Created, planned, and managed special events Show less

Managed liquidation sales of excess inventory through wholesale and retail sales.Negotiated short term leases liquidated over 10 MM in excess inventory

• Ran and operated 2 department stores selling children’s, men’s and women’s apparel.

Act as property manager for numerous properties in New Jersey

• Responsible for managing operations for 8 department stores throughout New York.. Purchasing and merchandising men's, woman's and children's apparal Manage H.R and all H.R issues including hiring and firing