Head, Technology And Operations
CurrentI steer the strategic direction, seamless implementation, and efficient management of all technology and operational facets within solutions benchmark.
Feb 2024 - Present
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James Abechi Email & Phone Number
Technical Solutions| Product Manager|| IT Governance, HealthTech, B2B2C| Building tools and products to improve customer experience.
at
Solutions Benchmark
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✓ Verified May 2026
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Current company
Role
Technical Solutions| Product Manager|| IT Governance, HealthTech, B2B2C| Building tools and products to improve customer experience.
Location
Abuja, Federal Capital Territory, Nigeria
Who is James Abechi? Overview
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James Abechi is listed as Technical Solutions| Product Manager|| IT Governance, HealthTech, B2B2C| Building tools and products to improve customer experience. at Solutions Benchmark, based in Abuja, Federal Capital Territory, Nigeria. AeroLeads shows a matched LinkedIn profile for James Abechi.
James Abechi previously worked as Head, Technology and Operations at Solutions Benchmark and Technical Solutions Manager at Solutions Benchmark. James Abechi holds Bachelor Of Science - Bs, Information And Communication Science from University Of Ilorin.
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Solutions Benchmark
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Profile bio
About James Abechi
As a Technical Solutions Manager, my focus is on developing and implementing technical solutions that drive business success. With a background in technical architecture, software development, and cybersecurity, I have the expertise to lead cross-functional teams in designing, developing, and deploying complex technical solutions that meet business needs. My experience in project management and risk management enables me to effectively manage project timelines and budgets, while mitigating risks and ensuring compliance with industry regulations. With a passion for emerging technologies and a commitment to continuous learning, I strive to stay up-to-date on the latest trends and best practices in technical solutions management.As a Product Manager, my goal is to bring innovative products to market that meet the needs of customers and drive business growth. With a background in market research, user experience design, and product development, I am skilled in identifying market trends, defining product roadmaps, and collaborating with cross-functional teams to deliver high-quality products that exceed customer expectations. My experience in Agile methodology and project management allows me to efficiently manage timelines and budgets, while continuously improving product features and functionality.
Current workplace
James Abechi's current company
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8 roles
James Abechi work experience
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Technical Solutions Manager
I Lead and manage a team of technical experts to deliver cutting-edge solutions to our clients. While Also driving the development and implementation of innovative technical solutions that meet our client's unique needs and contribute to our organisation's growth and success.
Sep 2022 - Feb 2024
System Administrator
- Installed and configured software and hardware in the organisation
- Set up accounts and workstations
- Monitored performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensured security through access controls, backups, and firewalls
- Upgraded systems with new releases and models Developed expertise to train staff on new technologies
Jan 2020 - Jan 2023
Customer Support Specialist
- Respond to customer queries in a timely and accurate way, via phone, email, or chat
- Identify customer needs and help customers use specific features
- Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and… Show more
Jan 2020 - Jan 2023
Product Manager
- Gathered data to come up with ideas for new products and features including curating ideas and deciding which ones are worth working on.
- Analysed market and competition data to create products to match and surpass current industry standards
- Defined the product vision, product roadmap, and product positioning
- Created, maintained, and adjusted the product-line-level strategy and production schedules
- Communicated product vision to the sales and product marketing teams to… Show more
- Communicated product vision to the sales and product marketing teams to obtain market share for the product
Jan 2020 - Jan 2023
Cos
Jan 2019 - Sep 2019
Service Desk Analyst
- Troubleshooting VSAT, Fiber, and LTE/Radio network issues
- Monitoring connectivity and network traffics of federal MDAs using ALLOT software
- Troubleshooting email and website relates issues
- Escalation of connectivity issues to network operation center
- Troubleshooting system problems and diagnosing and solving hardware/software faults
- Configure email to clients
Jan 2019 - Sep 2019
Director Of Media
African Youth Action Network
- Contributing to the production of web content including website and all social media.
- Identifying media opportunities and coordinating all media interviews
- Regularly analyzing media coverage of development issues across the continent to identify trends for CYOSA staff and members to engage.
May 2017 - Jul 2018
1 education record
James Abechi education
FAQ
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What company does James Abechi work for?
James Abechi works for Solutions Benchmark.
What is James Abechi's role at Solutions Benchmark?
James Abechi is listed as Technical Solutions| Product Manager|| IT Governance, HealthTech, B2B2C| Building tools and products to improve customer experience. at Solutions Benchmark.
Where is James Abechi based?
James Abechi is based in Abuja, Federal Capital Territory, Nigeria while working with Solutions Benchmark.
What companies has James Abechi worked for?
James Abechi has worked for Solutions Benchmark, Signaladoc, Galaxy Backbone, and African Youth Action Network.
How can I contact James Abechi?
You can use AeroLeads to view verified contact signals for James Abechi at Solutions Benchmark, including work email, phone, and LinkedIn data when available.
What schools did James Abechi attend?
James Abechi holds Bachelor Of Science - Bs, Information And Communication Science from University Of Ilorin.
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