Abe Diaz Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

In 2017 I had the chance to participate as a technical volunteer in filling a plane with relief items for Puerto Rico after Hurricane Maria. Being able to mobilize the technology, people and resources of Amazon for a cause like this was “the experience of a lifetime”. After that volunteer opportunity I decided to join the Disaster Relief by Amazon team permanently and I’m now in charge of our corporate in-kind donations and mobile disaster pop-up pickup points program.

Seattle, Wa, Us

Sr. Technical Program Manager at Amazon Video's Financial Integration and Engineering team. Enabling Global Amazon Video businesses by reducing financial risk, increasing financial efficiency, and improving our financial information. Owning the end to end process for payments, tax, royalties, accounting and legal integration. - Automate the payment workflow to receive payment from customer into Amazon bank accounts, as well as matching, clearing, and accounting for payments. Increase payment acceptance and reduce friction for customers in payment experience.- Capture the correct tax rate in each locale, charge it to the customer, record Amazon’s liability to tax authorities, and provide tax/VAT invoices to customers. - Calculate, track, report, and pay vendor royalties on a periodic basis, based off of contract terms and statistical and transactional usage data where applicable.-Convert all business events into financial records in the General ledger to provide financial information to internal and external customers, and provide required financial reporting, controls and reconciliation tools and processes. Specialization on subscription based businesses and systems to support deferred revenue recognition and more.

New York City, Ny, Us

Mobile Technical Program Manager for all non-Web based platforms (e.g. iOS, tvOS, FireTV, Roku, etc.)

Redmond, Washington, Us

• Own the publishing relationship between the OEM’s, Mobile Operators and the Windows Phone Update Team. • Understand and communicate operational trends, uptake and mission critical errors blocking users from upgrading their devices. • Gather requirements and drive delivery of new feature requests for the “Request for Update” submissions process. • Propose and drive new tools and features to improve current and future products related to the Microsoft Windows Phone Update Platform. • Coordinate new feature roll-outs, track dependencies, resolve conflicts, identify and mitigate risks to ensure quality is met, including testing and deploying on schedule.

Dallas, Tx, Us

• Drive the relationship between the Developer Program and the AT&T Developer Support organization as the voice of the developer. Understanding and communicating the support trends, and building new programs or process flow to address developer on-boarding and continuing needs as well as improving AT&T’s platform APIs through customer feedback. • Supporting the AT&T Developer Summit, AT&T Mobile App Hackathons, AT&T DevLab, and other industry events supported or attended by AT&T.• Featured writer for the AT&T developer blog (http://developer.att.com).

Worldwide, Oo

• Integral part of the Mobile Center of Excellence team tasked with developing high profile mobile applications for the C-Suite.• Lead, and coordinate requirements gathering sessions with high profile customers.• Create and maintain functional requirements documentation along with defining business workflows and processes.• Actively participate in technical design sessions with architects and development leads to guarantee all technical solutions and constraints are aligned with the business needs.• Recommend, monitor and review wireframes and mockups to be approved by stakeholders.• Lead and coordinate knowledge transfer sessions with architects and offshore development teams to certify that the application requirements are communicated clearly.• Work closely with the engagement manager to plan and monitor all releases and sprints along the SDLC and help the customers prioritize the flow of stories into each sprint.• Lead and oversee QA activities on-site and offshore to ensure test cases and scenarios cover all business needs.• Coordinate deployments to non-prod environments and certify build quality before approving any releases to production. • Maintain and promote transparency with customers by educating and integrating them into the SDLC via agile tools training and constant status reporting.• Lead and coordinate the flow of feedback from customers and users to incorporate into later releases.• Research and evaluate new tools, technology and processes that the business solution analysts can use and integrate into their professional life and coordinate training for fellow BSAs on cutting edge technology and products being adopted by the software development industry.• Engage in stimulating interactions with the developer community and keep abreast of changing technology.• Proficient in tools like: TFS, ALM, HP-PPM, HP QC, Urban Turtle, SharePoint, Excel, MS Project, PowerPoint, Visio and Visual Studio.

Worldwide, Oo

• Responsible for the technical design and implementation of enterprise web applications for the Clients and Market business channel.• Lead a small team of off-shore developers working with Microsoft’s .NET technologies (e.g. C#, ASP.NET, MVC, SSIS, SSRS, etc.). • Worked closely and collaborated with software architects, infrastructure engineers and release management engineers to ensure the stability and quick delivery of products.• Performed Ops activities, troubleshooting and triage of production issues.

Worldwide, Oo

• Development of C# code to automate the enforcement of company standards and guidelines (and reporting) on SQL Server stored procedures and UDF's.

Bsce, Computer Engineering (Software Engineering)

Master Of Science (Ms), Information Security