Abeeda Latif Email & Phone Number

• Conducts primary recruiting duties
• Administers the hiring and onboarding process
• Provides administrative and operations support to the HR function at ClimeCo.

Miami/Fort Lauderdale Area

• Interacted with 30+ customers daily, building strong customer relations by providing personalized product guidance.
• Strived to learn and understand the company's product offerings which contributed to an increase in monthly sales.
• Facilitated quick complaint resolution to avoid escalation of issues.
• Performed stocking, merchandising duties, pricing markdowns, inventory control, and processing transactions.
• Motivated team, encourage positive behavior and optimism to increase productivity amongst employees.

• Provided educational programs for important HR topics to new hires and active employees.
• Assisted in recruitment process - scheduling of interviews, creating job postings, and reviewing applications.
• Updated internal database and website with new employee pictures, background information and activities.
• Developed company bios for current staff and interns and created social media posts for current staff and interns.
• Developed, updated, and distributed employee and intern employment handbooks.
• Assisted with the development of standard operating procedures.

• Provided a wide variety of support to various clients on a contract basis. Clients included:Turbo Tax
• Addressed technical support questions via phone, with video capability.
• Researched, analyzed, and documented issue resolution. Modivcare
• Served as transportation coordinator for individuals needing assistance with transfers to medical facilities.
• Interacted with customers and providers, answering questions to transportation related questions.

Orlando, Florida, United States

• Assisted patrons with technology rentals and coordinated process for checking out and returning equipment.
• Inspected and conducted maintenance on technology equipment to ensure proper operation.
• Helped patrons with connectivity and technical issues when using library equipment and personal devices.
• Aided patrons locating digital resources, library books and other materials.

Bachelor Of Science In Business Administration, Bsba, Business Administration And Management, General

Activities and Societies: Society for Human Resources Management (SHRM), Omega Phi Alpha, The National Society of Leadership and Success.

Technical Diploma, Medical Coding/Billing