 Welcome visitors by greeting them, in person or on the telephone; answering or referring to inquiries, and other administration duties. Creating file notes of each prospect enquires in Hobart branch. Preparing engagement agreement for the interested prospects, sending contracts along with terms & conditions and consumer guide. Request the deposit, record the payment in the spreadsheet and Migration Manager, issue the receipt, and notify the accounts team. Generating end of the month sales report and issuing it to the accounts team and the manager. Participating in marketing events, attending meetings with colleges and universities in Tasmania. And discuss the strategies and ideas with the marketing team to promote different courses of Tasmanian universities and colleges. Draft visa applications to support Migration Agents and any other visas when required. Assisting the Migration Agent and other senior team members with documentation and other duties. Use of Uni-agents CRM, Agentcis and Migration Manager. Undertake visa related casework (assess, investigate, decide), applying the relevant legislation and policy to make lawful and fair decisions in accordance with delegations held under the Migration Act and Regulations. Investigate the integrity of documents and other information in connection with visa applications. Interview clients and request additional information to support visa applications. Provide high level of client service. Liaise with clients, organizations, and other agencies, Explain Australian visa requirements and decisions to clients, their advisors and the general public. Organize and take responsibility for own workload, work cooperatively and harmoniously to deliver services to clients in accordance with the client service charter standards and program outcomes. Provide administrative, and managerial support to the Branch as required.

Assisting with job postings and managing the recruitment process.Screening resumes and coordinating interviews.Conducting reference checks and preparing job offer letters.Assisting with the onboarding process, including new employee orientation and paperwork.Maintaining and updating employee records, both physical and digital.Ensuring all employee information is accurate and confidential.Managing employee attendance, leave records, and timesheets.Assisting in resolving employee issues and conflicts.Providing support in disciplinary actions and terminations.Facilitating communication between employees and management.Coordinating training sessions and workshops for employees.Assisting in organizing employee events and activities.