Abeer Khan Email & Phone Number

Karāchi, Sindh, Pakistan

• Developed and leading the implementation of a comprehensive data strategy for the greenfield digital bank, integrating advanced data technologies to setup a robust data warehouse, develop analytics framework and setup Data Science function while ensuring robust data governance practices are in place.• Developed and leading the implementation strategy of robotic process automation to embrace paperless banking.• Led the process of outsourcing of the data functions from RFP creation to evaluation of vendors to onboarding and managing them.• Regular Interactions with Board of Directors for constant updates and strategy shaping.

Karāchi, Sindh, Pakistan

Responsible for overseeing activities of the Data Science team, ensuring smooth execution of duties and alignment with the business’s overall vision. Also Responsible for the creation of new data sciences capabilities for the business by envisioning and executing strategies that will influence improvement of the business’s performance by enabling informed decision making.Responsible for In App Search Engine and Platform Recommender System.

Responsible for in-app personalization Also responsible for prioritizing multiple projects by doing impact analysis, formulate strategy on on-going and potential projects by channelizing the necessary resources on each project. Strategize the collaboration with Alibaba and other BUs to do projects in collaboration to achieve maximum impact.Also responsible for expanding the team.

Responsible for analyzing data generated by platform and identify impactful projects and lead them that could deliver value to Daraz and bring the platform on par with regional market leaders.Optimize various metrics in e-commerce: gross monitory value (GMV), click-through rate (CTR), sellers/retail store traffic, platform marketing ROI (voucher consumption), retention.Techniques used include Predictive Analytics, Machine Learning and Clustering.Responsible for deploying personalization scenarios on various modules on the application to increase the engagement.Also responsible for expanding the team and training to enable them work on large scale commercial projects.

Karachi, Pakistan

The position entails leading strategic and cross-functional growth hacking projects by leveraging data science techniques.Responsible for migrating the CRM tools and techniques during migration to Alibaba platforms after the acquisition. Lead the project of CRM optimization and personalization. It included automating personalized CRM journeys to users right from the beginning till they converge and to re-engage the customers by sending them targeted and personalized content based on their likelihood of converging, to improve the key KPIs including CTR, DAU, MAU, DAU/MAU ratio and eventually CR. Increased the GMV generated from CRM channels by 50%.

Karachi, Pakistan

Technical AI Lead on the following clients: Caesars Palace, ClearLinkResponsible for analyzing callers’ and agents’ patterns and using data mining methods for creating client specific statistical models on Afiniti to develop innovative approaches to achieve call-stream optimization at various call centers with the aim to maximize revenue and reduce costs.Techniques used include aspects of Artificial Intelligence, Queuing Theory, Probability, Statistics, Data mining, Optimization and Predictive Analysis.Tools used: R Studio, SQL, Internal Afiniti application for Bayesian modelingDeployed AI Models to increase Sales by up to 5% and 4% respectively for Caesars Palace and ClearLinkOther responsibilities include interaction with the clients for strategy discussions targeted at business expansion, deployment of Afiniti at various call centers and switches (Avaya, CISCO, ININ, Genesys), and creating dashboards and data analysis reports depicting operational call center trends.Responsible of ensuring that Afiniti performance enhancement is up to mark and produce positive impact on contact centers.

Karachi

Web application development, both on front end and back end. Using latest technologies. AngularJS for front end and NodeJS for server side functionality, with MongoDB and MySQL both for databases.Daily meetings and catch-ups with the clients and analyzing the Level of Effort required for the development of any new user story.Responsible for competing the development on features required to enhance the application and keep it up and running, monitoring the server for any Error Logs and fix the issue if related to development.

Karachi

Worked as a SQA Engineer Intern for web based Application where I wrote tests on Jmeter (a tool for planning tests and executing it) for http based request to upload the media files on the server and automated it by integrating it with Maven.

Executive Mba

Bachelor Of Science - Bs, Computer Engineering