Abeer Saeed Email & Phone Number

Egypt

• Managing project activities to ensure on-time and on-budget delivery of ITWORX solutions• Guiding clients through digital transformation initiatives and supporting onsite deployments• Providing technical support and consultancy to customers through our support center• Training and mentoring clients on the use of ITWORX Education products• Following up and providing ongoing support for ITWORX Education products• Collaborating closely with client support teams to ensure client success and user retention• Facilitating the onboarding of new clients to promote long-term adoption• Participating in solution implementation discovery sessions to understand client needs• Leveraging strong project management and resource management skills to deliver successful implementations• Providing hands-on training to clients on ITWORX product usage and best practices• Analyzing business requirements to develop product adoption action plans• Communicating directly with customers and tracking implementation progress• Documenting product adoption insights and collaborating with the team to enhance ITWORX offerings

Qatar

- Delivery of high quality products consultancy, and implemented solutions for a variety of clients using ITWorx Education products (CLG) - Applying new ITWorx e-learning products for different global learning systems- Training and mentorship for clients on ITWorx Education products - Follow up and support for ITWorx Educational products- Closely working with clients l support, mentor and coaching Projects : Qatar Supreme educational council – Product: CLG Duration: October 2012 - April 2014Client: Supreme educational council- Connected Learning Gateway (CLG), provides public and private K-12 education institutions with the latest teaching and learning tools, mobility tools and content-integration capabilities to create a unique and modern education experience between Students, teachers and parents- Applying e-learning management system project on Qatari national Schools with the supreme educational council- Teachers mentoring and training- Consulting and follow up project applianceUAE Smart learning program - Product: CLG Duration: September 2013Client: Telecommunications Regulatory Authority, Ministry of EducationPartners: Hewlett-Packard, Samsung- Applying smart learning program as an e-learning management system project on UAE model Schools - Teachers mentoring and training- Consulting and follow up project appliance- Teachers coaching

Cairo

• Senior SQL Server Administrator And Developer• SharePoint Administrator: Install,, configure and troubleshoot SharePoint portal server environment including design, architecture, availability, reliability, performance, monitoring and security of the portal.

Cairo

• Responsible for supporting the SQL Server databases and ensuring their performance, availability and security Duties and Responsibilities• Responsible for performing database design and implementation tasks including design database naming convention and physical storage configuration, perform database export and import, data migration/ conversion and database performance tuning• Responsible for ensuring availability including Database replication , Database Mirror, Server Clustering and performance of the databases that support the system• Responsible for monitoring or optimizing the performance, security, backup, recovery or integrity of database management systems• Work to ensure that the associated hardware resources allocated to the databases and to ensure high resilience and performance tuning.• Responsible for improvement and maintenance of the databases to include roll out and upgrades.• Responsible for implementation and release of database changes according to agreed timescales and costs.• Responsible for Business intelligent Tasks• Designs and develops ETL routines, OLAP solutions and Data warehousing design.

Cairo

• Teaching SQL server 2005,2008 Developing, administration and Business intelligent.

Cairo

Working on PVTD Project to deliver Microsoft Office , Microsoft Project,N+,A+ and SQL Query Courses

Cairo

• Manages day-to-day operational aspects of a project and scope.• Select and assign instructors to conduct training.• Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.• Periodically, evaluate training effectiveness.• Facilitate the execution of all training plans.• Evaluate training Materials• Coordinate, schedule and conduct business and technical training for the employees• Mange the project between New Vision, IMC and Asmaa group• Solve project problems• Ensures project documents are complete, current, and stored appropriately.• Build, develop, and grow any business relationships vital to the success of the project.

Bachelor Of Engineering (B.E.), Automatic Control, Good

Education record