Abeer Soliman Email & Phone Number

Cairo, Egypt

Cairo, Egypt

Cairo, Egypt

Cairo, Egypt

القاهرة مصر

Responsibilities-Assist with amending hotel and flight reservations, as well as resolving clients' complaints concerning products and services rendered to them.-Monitor the post-sales services supplied to clients to ensure that the firm’s promise of exceptional customer service is actually enjoyed by customers.Added responsibility-Deliver outstanding meeting points by catching up on what was covered in the weekly meeting, keeping this concise and to the point.-Create an improvement strategy to promote individual harmony and collaboration in order to successfully grasp and support the organization's vision and objectives.-Create an initial sample of a knowledge base that contains the necessary information and is updated on a regular basis using Google sites.-Monitor inbound and outbound calls to assess newcomers' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures, as well as make recommendations and coach for enhancements.

Alexandria, Egypt

Responsibilities-Crafting texts that are original and well-researched.-Adhering to the stipulated editorial guidelines.-Adapting my writing style to match the requirements.-Submitting completed assignments in the requisite document format.

Egypt, 6Th Of October

Responsibilities- Assist customers and maintain high-quality service by determining the cause of the problem, identifying, prioritizing, offering alternatives, and implementing the solution.- Use persuasion skills that can turn problems into solutions and fair-weather customers into committed brand ambassadors by speaking confidently, using positive language, and offering the kind of compelling arguments that lead to customer awareness along with satisfaction.

الجيزة, Egypt

Responsibilities - Follow up & guide the customers to reach their satisfaction through our process.- Explain charges, fees, terms of sales and service agreements regarding the requested amends over their flights.

الجيزة, Egypt

Sell cotton products for foreigner customers