The Quality Assurance Manager is responsible for the overall quality management programs and developing quality improvement initiatives for Alphabetsoup Inc. (ASI).• Promotes quality achievement and performance improvement throughout the organization.• Crafts and communicates quality standards and procedures.• Manages a team of quality assurance assistants.• Coordinates the activities required to meet the quality standards through Quality Champions in each respective business group.• Monitors and advises on performance of the quality management system and produces data and report on performance, measuring against set indicators.• Advises on changes and their implementation and provides training, tools and techniques to enable others to achieve quality.

The Quality Assurance Assistant (QAA) aids the QA Manager in maintaining the overall quality management program and developing quality improvement initiatives within ActivAsia, Inc. (AAI). • Manages data on key performance indicators of specific AAI business groups.• Coordinates activities as directed by the QA Manager.• Develops training programs and conducts QA trainings covering Food Safety, Sensory Evaluation, Basic Microbiology, Good Warehousing Practices, Integrated Pest Management and Basic Auditing.• Ensures compliance with all company and Client’s food safety and QA policies and procedures through audits of:o Sampling activitieso Warehouse Facilities• Interacts with Client concerning issues with QA programs/policies.• Maintains and updates all required records and non-compliance issues.• Consolidates and submits QA reports on time to QA Manager and Client.• Formulates and recommends to the Quality Assurance Manager, new policies or changes to current policies.

• Quality Assurance monitoring• On-site training• Merchandising