My enthusiasm for optimizing financial processes is evident in my role as Collections Team Lead at Amicassa, where I helm a team focused on enhancing debt recovery and customer engagement. We've honed our approach, balancing firm collection strategies with empathetic customer service, thus maintaining strong client relationships while safeguarding the company's fiscal health.Educated at De La Salle University - Dasmariñas with a major in Marketing Management, my academic background laid the foundation for my analytical skills in business analytics. These competencies, coupled with my leadership training and proficiency in various business suites, enable me to deliver precise performance reports and drive decision-making within our team.