Abe Miller Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois

Solution Architect for our Microsoft Advisory team, leading the architecture, development, data migration, quality assurance testing, and more on projects. Responsibilities include leading client projects in many different industries, Operations Lead for Dynamics CE global team, sales proposals, internal application development and accelerators, technical architecture review board, internal solution and IP repository to manage our assets, and technical infrastructure lead for internal IP.• Program Lead and Solution architect on a $10MM+ program• Provide executive progress reports internally and externally.• Develop contracts for client projects• Estimate and staff programs with correct personnel• Interview and hire new associates and sub-contractors• Led teams of 20 across different technical areas: software implementation and development (onshore and offshore), data migration, quality assurance testing, project management activities• Managed sales team producing proposals for new and existing work.• Responsible for technical architecture and development activities on all projects• Direct the team through requirements gathering workshops and uphold the scope of the project.• Plan out client’s technical roadmap. • Develop technical solutions, processes and infrastructure and coordinate with client’s technology teams.

Chicago, Illinois

Solution Architect for our Microsoft Advisory team, supporting architecture, development, data migration, quality assurance testing, and more on projects. Responsibilities include leading client workstream on projects in many different industries, Operations Lead for Dynamics CE global team, sales proposals, internal application development and accelerators.• Support sales team producing proposals for new and existing work and lead technical responses.• Manage technical architecture and development activities on all projects• Lead and support the functional teams through requirements gathering workshops and uphold the scope of the project.• Plan out client’s technical roadmap. • Develop technical solutions, processes and infrastructure and coordinate with client’s technology teams.• Managing development on projects including solution design, development efforts, managing offshore development, technical documentation.

Chicago, Illinois

Led sales initiatives, encompassing proposal development, solution demonstrations, and beyond. Cultivated the internal practice through orchestrating training sessions, establishing developmental frameworks, and spearheading product advancement. Managed product development endeavors to enhance sales efficacy and expedite implementations. Designed bespoke solutions for clients, spearheaded project teams, and nurtured stakeholder partnerships.- Analyzed and streamlined data and query performance, improving reporting processes.- Led international teams to deploy a sales system across 49 countries, improving collaboration and consistency.- Managed and organized training sessions for clients on the solution for optimum client satisfaction rate.

Greater Chicago Area

Analyzed requirements to determine gaps and present findings to leadership, leading to reduction in project timeline by identifying and addressing critical gaps early in the process. Learned latest technology to effectively guide the team, increasing project efficiency by incorporating new features and improvements. Led technical processes and demonstrations to key stakeholders for stakeholder understanding and buy-in and smoother project execution.- Oversaw technical team, reducing development errors and ensuring high-quality deliverables.- Directed and supported developers for development efficiency and adherence to project timelines.- Managed vendor’s software, facilitating seamless integration and minimizing project integration risks.- Developed training sessions for the client, resulting in improved client satisfaction and user adoption rates.- Collaborated with client to gather requirements, design system and estimate development hours, ensuring alignment with client expectations and project scope, reducing rework.- Conducted development efforts, improved system usability and functionality for enhanced user satisfaction.

Greater Chicago Area

- Develop solutions for the Microsoft Dynamic CRM Service Line- Customize Microsoft Dynamics CRM 2011 for clients- Develop plug-ins for Microsoft Dynamics CRM 2011- UI Development for Microsoft Dynamics CRM 2011- SSRS Development for Microsoft Dynamics CRM 2011- Train clients in Microsoft Dynamics CRM 2011

Greater Chicago Area

- Develop solutions for the Microsoft Dynamic CRM Service Line- Customize Microsoft Dynamics CRM 2011 for clients- Develop plug-ins for Microsoft Dynamics CRM 2011- UI Development for Microsoft Dynamics CRM 2011- SSRS Development for Microsoft Dynamics CRM 2011- Train clients in Microsoft Dynamics CRM 2011

- Diagnose and resolve technical issues with computers and equipment- Build, install and test new servers before they are used for production, applications or storage- Collaborated in reconstructing information security policy document for the company- Involved in overhaul of the company’s security system and network security following an external audit- Responsible for employee risk training and testing- Document network infrastructure changes and server system builds- Test, research and document new solutions and technologies prior to implementing them into the company- Strong working knowledge of various operating systems