Abel Thomas Email & Phone Number

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

• Providing clients (Tim Hortons, Burger King, Popeyes Chicken) with out of the box solutions to deescalate negative customer experience.• Conducting cold calls and building relationships with clients and potential clients.• Prepare and issue resolution letters and compensation, using sound judgment in analyzing the depth of the problem to regain brand reputation. • Developed sound multitasking ability of active listening and recording situations over live phone calls, picking up relevant data for use in decision making while empathizing with patrons.

Winnipeg, Canada Area

• Gained firsthand knowledge and experience of Walmart’s inventory control system and vendor managed inventory system by use of Telxon guns, by placing orders manually on depleting inventory by analyzing past sales, in-transit inventory, correcting on-hand counts, auditing bins to meet fill rates to avoid stockouts to ensure excellent customer service. • Proven track record in sales of Walmart Mastercard, by employing persuasive sales skills to win a purchase and meet weekly targets of Mastercard sales – led to winning the “Shining Star Award” three times.• Provide excellent customer service by assisting customers to find products, explaining technical specifications of products to gain excellent customer feedback surveys.

India

GE Water Process Technologies (Offshore Design Center) Engineer/Buyer for North American and Latin American Water Treatment Plants- Supported GE Canada (Guelph)• Analyzed, selected and negotiated with global vendors to procure equipment using ERP software-SAP.• Evaluated supplier quotes and services to determine most desirable suppliers. Awarded contracts and monitored adherence. Managed ongoing communications with suppliers.• Illustrated Parts Catalog, drawings, interchangeability data, and other information required to expedite material requirements.• Implemented detailed customized engineering of water treatment plants in the capacity of Sr. Engineer. • Reviewed deliverables such as P&ID's (Piping and Instrumentation Diagram), instrumentation datasheets and fabrication drawings in the capacity of a Technical Reviewer/Quality Reviewer.• Coordinated and communicated workflow from design to commissioning stages across various teams and subcontractors such as electrical & control, design & drafting and production.• Analyzed, selected, and negotiated with global vendors to procure equipment for plants through ERP tool (SAP).• Basic knowledge of Water treatment unit operation mostly Membrane-based and conventional technologies for Industrial and wastewater treatment system.• Held key Mechanical Engineer role in two turnkey water treatment projects in the United States– Ultra-Pure water for two Thermal Power Plants at Exelon Wolf Hollow and Colorado Bend that led to receiving a quality rating- 5/5, and the prestigious “On the Fly Award”.• Coordinated projects with a multidisciplinary team including vendor, inhouse production team, inhouse designer and drafting team for various project build for NAM and middle east end customer.

India

Halliburton (Offshore Design Center)Service Parts Buyer for Request for Technical Assistance (RTA) team for Wireline and Perforation- Supported Halliburton USA (Houston)• Worked with the inventory planning team to ensure stock levels of MRO parts.• Planned, implemented and documented work packages (RTAs) by preparing a ‘Scope of Work’ and estimation of timelines.• Documented work packages of all members of the team for audit purposes that enabled the team to receive ISO29001 certification.• Held role as a specific point of contact (SPC) for Mechanical Engineers from the procurement team.• Strong background in blueprint reading- building conceptual models from legacy conversions incorporating reverse engineering using software such as AutoCAD 2D, Solid works 3D and Unigraphics NX7 3D with GD&T standards within the stipulated time for Engineering Change Response (ECR).• Ensured First Article Inspection Report met drawing/specification requirements of suppliers in the capacity of technical/quality reviewer. • Supervised and coordinated all activities for the design, development, and manufacturing (prototype) of a ‘Tool Dolly', that led to winning multiple accolades and subsequent complex projects from the client, Halliburton.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Mechanical Engineering, 7.89/9

Activities and Societies: Achieved ‘Best Project of the Year Award' in the Mechanical Engineering Department for application of Friction.