Abel Marvelous Email & Phone Number

Oshogbo, Osun State, Nigeria

Carrying out the duties of a Nursing officer

Customer Assistance, Policy Education, Claims Processing, Problem Resolution, Compliance and Regulations, Empathy and Patience, Effective Communication, Multichannel Support, Data Management,Continuous Learning, Cross-Selling and UpsellingPerformance MetricsThe efficient role of a contact center representative in a health insurance company is multifaceted. They act as the primary interface between the company and its customers, providing essential services, information, and support to ensure that customers have a positive experience and receive the benefits they are entitled to under their policies. Their dedication to clear communication, problem-solving, compliance, and customer satisfaction is paramount to the company's success in the highly regulated and competitive health insurance industry.

Osogbo, Osun State, Nigeria

A dedicated, hardworking and compassionate Registered Nurse with over 2 years progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations with success in working with multidisciplinary teams to create care plans. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude excellent customer service and delivering best-in-class patient care through effective education and counseling. Focused on career advancement and research in expanding the scope of nursing and always motivated to learn, grow and excel. To embrace a career opportunity where my healthcare background and education would be conducive in achieving my goals.

Higher National Diploma, Nuring Scinece, Credit

Activities and Societies: Reading, football, Nursing research A dedicated, hardworking, and compassionate Registered Nurse with over 2.

Bachelor'S Degree, Nursing Science