Abel Samuel
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Abel Samuel Email & Phone Number

Head of Operations at First City Monument Bank Limited at First City Monument Bank Limited
Location: Lagos State, Nigeria 5 work roles 1 school
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Role
Head of Operations at First City Monument Bank Limited
Location
Lagos State, Nigeria
Company size

Who is Abel Samuel? Overview

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Quick answer

Abel Samuel is listed as Head of Operations at First City Monument Bank Limited at First City Monument Bank Limited, a with 5141 employees, based in Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Abel Samuel.

Abel Samuel previously worked as Assistant Customer Service Manager at First City Monument Bank Limited and Head of Operations at First City Monument Bank Limited. Abel Samuel holds Higher National Diploma, Accounting, Credit from Nuhu Bamalli Polytechnic, Zaria.

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First City Monument Bank Limited

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Profile bio

About Abel Samuel

Abel Samuel is a Head of Operations at First City Monument Bank Limited at First City Monument Bank Limited.

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Abel Samuel's current company

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First City Monument Bank Limited
First City Monument Bank Limited
Head of Operations at First City Monument Bank Limited
lagos, lagos, nigeria
Website
Employees
5141
AeroLeads page
5 roles

Abel Samuel work experience

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Assistant Customer Service Manager

Current

Lagos State, Nigeria

1. Support the efficient management of the Bank’s contact centre by providing first line contact to customers2. Proffer Quality solutions to customers3. Ensure quality and promptness in preparation and rendition of reports.4. Monitor assigned agents activities to ensure availability andquality service experience delivery5. Ensure resolution of escalated feedback

Jan 2021 - Present

Head Of Operations

Current

Lagos State, Nigeria

1. Ensure customers are timely and promptly attended to on all transactions2. Ensure and supervise tellers (Front & Bulk) on accurate cash transactions to prevent financial loss.3. Ensure excellent Vault &Cash Management to support branch Operations and service to customers4. Ensure Cash Movement supervision including STC & boxed cash administration5. Review outward clearing Cheques with transaction call over6. Ensure ATM Administration & Support including reconciliation with proper proof and GL Integrity on all7. internal accounts8. Ensure proper and accurate records and documentations of cash transactions.9. Supervise day to day operational transactions of the branch in line with policy and procedure.10. Act as first level of control for the branch.11. Ensure Admin & Facility Management Support12. Supervise the review of account opening documentation before request is sent to Account management Unit (AMU) for account number generation.13. Approve all Integrify request treated by CSO support before request is sent to Centre processing Centre (CPC).

Jan 2022 - Present

Contact Center Manager

Lagos State, Nigeria

1. Support the efficient management of the Bank’s contact centre by providing first line contact to customers2. Proffer Quality solutions to customers3. Ensure quality and promptness in preparation and rendition of reports.4. Monitor assigned agents activities to ensure availability andquality service experience delivery5. Ensure resolution of escalated feedback

Nov 2021 - Dec 2021

Head Teller

Lagos State, Nigeria

1. Coordinate an efficient tellering system of cash payment and deposit in accordance with the Bank’s procedure and agreed TAT2. Transaction authorization which will include but not limited to draft issuance and NIP transactions within set limit.3. Supervise the processing of daily operational transactions and specialized payments by tellers in the branch within the Bank’s procedure and agreed TAT4. Assist to ensure proper balancing of the branch’s cash ledger on daily basis as well as branch’s GL integrity5. Assist with ATM administration in the branch (cash loading, availability of the branch’s ATM and first level support on ATM issue resolution (including ATM reconciliation)6. Ensure other Bank’s cheque collection and posting.7. Ensure proper and accurate records and documentations of cash transactions.8. Function as joint vault custodian in the branch and stand in for the HOP where necessary

Jan 2014 - Dec 2021

Bank Teller

Lagos State, Nigeria

1. Ensure efficient cash payment and deposit is done inaccordance with the Bank’s procedure and agreed TAT2. Handle specialized payments – pay-direct, E-transact, E-pay3. Ensure processing of other daily operational transactions and specialized payments within the Bank’s procedure and agreed TAT

Jun 2012 - Feb 2014
Team & coworkers

Colleagues at First City Monument Bank Limited

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1 education record

Abel Samuel education

FAQ

Frequently asked questions about Abel Samuel

Quick answers generated from the profile data available on this page.

What company does Abel Samuel work for?

Abel Samuel works for First City Monument Bank Limited.

What is Abel Samuel's role at First City Monument Bank Limited?

Abel Samuel is listed as Head of Operations at First City Monument Bank Limited at First City Monument Bank Limited.

Where is Abel Samuel based?

Abel Samuel is based in Lagos State, Nigeria while working with First City Monument Bank Limited.

What companies has Abel Samuel worked for?

Abel Samuel has worked for First City Monument Bank Limited.

Who are Abel Samuel's colleagues at First City Monument Bank Limited?

Abel Samuel's colleagues at First City Monument Bank Limited include Chigozie Uka, Rasheedat Rafiu, Opeoluwa Bankole, Olamide Awofala, and Bola Odusote.

How can I contact Abel Samuel?

You can use AeroLeads to view verified contact signals for Abel Samuel at First City Monument Bank Limited, including work email, phone, and LinkedIn data when available.

What schools did Abel Samuel attend?

Abel Samuel holds Higher National Diploma, Accounting, Credit from Nuhu Bamalli Polytechnic, Zaria.

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