I have four years of work experience in various roles, such as food server, sales representative, IT intern, and operations management intern. My core competencies include sales, customer satisfaction, communication, and problem-solving. I am pursuing a Bachelor of Management at the University of Massachusetts Boston, where I have earned multiple consecutive Dean's List honors. My mission is to become a business manager who can lead teams, optimize processes, and deliver results. I am passionate about learning new skills, adapting to different environments, and collaborating with diverse people.My most recent work experience was as an operations management intern at Amazon, where I engineered a hands-on bin etiquette simulation to increase quality in inbound operations. I also created a scalable and sustainable engagement plan to track and improve employee engagement. I managed a project with the site data scientist to develop a macro to help engagement for robotics floor managers. I communicated with them to revise the macro based on feedback. Additionally, I assisted in coordinating engagement events for over 7,000 employees. Through this experience, I demonstrated my IT, and project management skills, as well as my ability to work with data, robotics, and people.
