Abel Champion Email & Phone Number

West Palm Beach, Florida, United States

• Implemented a remote management system for corporate PCs, reducing IT resolution times by 40% and boosting productivity through improved troubleshooting and monitoring.• Migrated from GoDaddy to MS365 SaaS, enhancing team collaboration and scalability by streamlining workflows and integrating cloud solutions.• Led knowledge-sharing meetings to bridge IT gaps, fostering 30% better cross-team alignment and boosting technical proficiency with structured training.• Upgraded network infrastructure and introduced proactive monitoring tools, ensuring scalability and cutting downtime by 25% to support a growing workforce.• Launched tailored training programs to maximize software ROI, increasing adoption by 50% and reducing redundant support tickets by 20%.

Coral Springs, Florida, United States

● Achieved comprehensive collection and analysis of BDA (Bi-Directional Amplifier) signal readings within multistory buildings, ensuring robust signal coverage and regulatory compliance.● Relied on data-driven analysis of floor plans and building infrastructure to coordinate project plans, relying on sound business judgment to drive project implementation.● Collaborated with cross-functional, interdisciplinary, teams including engineers, researchers, and developers to integrate signal analysis solutions into broader projects.● Performed in-depth analysis of new readings using tables and databases, enhancing flexibility in signal data evaluation for engineering teams.● Worked closely with business parties, administrators, and stakeholders to ensure proper needs and requirement fulfillment.

Miami-Fort Lauderdale Area

● Managed a team providing technology services for the development and launch of new software products.● Successfully implemented process evaluation techniques to identify areas of improvement in product development cycles, leading to a 15% increase in project efficiency● Managed cross-functional teams to translate business requirements into functional requirements, developing effective test cases for improved business operations and ensuring on-time delivery.● Led project management efforts, including the development and completion of Business Requirements Documents (BRDs) and detailed project plans, facilitating seamless project implementation and system adoption.● Prioritized deadlines and allocated organizational resources based on business needs, after evaluating workflow and trajectory, to deliver results.● Delivered updates to teams on status, issues, risks, and suggested actions to reach technicians proactively, circumventing potential issues where possible and ensuring clear communication throughout the organization.

Delray Beach, Florida, United States

● Collaborated with key stakeholders to guide teams in an Agile environment, reducing production cycles by 15% and lowering overall costs over 12 months.● Leveraged strategic growth opportunities to streamline processes and improve efficiency as a Scrum Master.● Guided an international scrum team in developing clear testing plans for optimal user engagement.● Used organizational technology capabilities to facilitate scrum ceremonies, promote agile practices, and ensure product backlog visibility and transparency.

Fort Lauderdale, Florida, United States

● Led teams to install and troubleshoot networks for 100 vendors and organizations, resulting in a 20% increase in repeat business over 4 years.● Exhibited independence and problem-solving skills through meticulous process evaluation, superior organizational aptitude, effective time management, and attention to detail in high-pressure situations.● Successfully implemented IT solutions that directly aligned with the business requirements and strategies of clients, resulting in increased efficiency, productivity, and cost savings.● Demonstrated ability to communicate effectively, maintain relationships, and work well under pressure.● Proactively sought out issues within organizations and projects to ensure timely resolution and functional completion of all prescribed work order tasks.

Florida

• Wrote and edited an average of 6-10 articles per week for a niche content website to grow steady traffic and generate an increasing volume of daily active users.• Utilized SEO to optimize content for search queries to further generate increased content views, building unique viewership for the brand.• Marketed the brand at national conventions, generating buzz and positive word of mouth to further develop the core identity of the organization and to convey that message to our consumers.• Delivered gaming-relevant analysis of news content in the form of written articles and live-action digital commentary.

Fort Lauderdale, Florida, United States

• Articulated global and nationally relevant news into columns and articles for small-sized video game website.• Worked alongside teams of skilled journalists to create alluring and meaningful content for a diverse consumer base.• Marketed brand at national trade shows where we utilized networking and negotiation skills to secure relationships with advertisers and businesses like Electronic Arts, Microsoft, Gearbox, and Bethesda.