Abel Medina Email & Phone Number

Austin, Texas, Us

Managing infrastructure changes, managing conflicts, negotiating and scheduling changes and events, tracking changes and communications. Coordinating with DevOps on code reviews, manages software releases. Conducting software change reviews and manages software releases. Assisting in management of tools to support change, infrastructure and configuration management. Controlling Change Control Board and software release meetings. Organizing configuration management documents for audits and staff meetings. Meeting change policy compliance and policy adherence improvements. Improving Change and Release management through training, tools and defining processes. Training and coaching DevOps on release changes for optimal performance, and transferring software codes.

Round Rock, Texas, Us

Federal Change Manager • Developed and created the Dell Federal Change Management process which I implemented and controlled. Responsible for all changes to the Federal environment and focused on minimizing risk and maintaining a stable Federal Network. Reviewed all changes for accuracy, justification and risk to the environment and users. Chairman Change Advisor Board (2017 – 2020)• Directed the Change Advisor Board which is comprised of cross-functional experts to review and approve all proposed changes. All changes are assessed for risk to the environment and users of the Federal Network. Ensure proposed changes did not conflict with other changes and applications both upstream and downstream.Chairman Architecture Review Board (2019 – 2020)• Controlled all proposed new technology being introduced to the Dell Federal Environment. The board was composed of cross-functional teams of experts to review why this technology is needed, and compatibility to existing and future architecture landscape.Problem Manager (2015 – 2017)• Established working teams to analyze existing problems, how to address the issues and implemented changes to mitigate any future re-occurrences. Created detailed summary to Executive Management for review and acceptance of all proposed remediation actions.

Lorain, Oh, Us

Met with clients to ascertain project scope and clarify requirements, complete a detailed Microsoft Project Plan and work break down structure using company software. Created a Kick Off Power Point presentation and held weekly scrums to review requirements, project progress reports, risk management, and action items to sustain client satisfaction and achieve project success. Led project planning and management of internal resources for project implementation, formulating strategies to improve business and operational processes; coordinated with customer project leads, company operations, and executive management. Achieved project objectives, ensuring project completion in a timely and cost effective manner with customer satisfaction and accuracy.

Fairfax, Virginia, Us

Operations Manager (2012-2014)• Accomplished company operation objectives by contributing information and recommendations to strategic plans and reviews. Provided resource and cost expenditure reports to executive management.• Directed four departments consisting of personnel from Call Operations, Purchasing, Subcontractor Relations and Quality Assurance. Employed a proactive management style ensuring operational proficiency and timely completion of all shift schedules.• Developed and implemented cost reduction plans to reduce overall operational costs.Chairman Logistics Supply Chain Board (2010 – 2012)• Directed and executed strategic plans for support and delivery all Federal contract supplies and parts for the continental US. Ensuring all Service Level Agreements were in scope and attainable. Developed and implemented strategic mini-depots in rural areas to maximize delivery times and minimize cost.Process Improvement Consultant (2008 – 2010)• Provided internal process audits for company process workflows and procedures. To ensure companies adhered to ISO and CMMI process standards.• Provided onsite audits for customer’s processes and procedures to prepare them for CMMI Level Assessment and ISO Standard Certification.Project Manager (2006-2008) • Directed the global DCMA data migration project which involved 200 offices and a 10 member team to access and successfully migrate all company user data to new hardware.• Achieved project objectives, ensuring project completion in a timely and cost effective manner with customer satisfaction and accuracy, with a 98% customer satisfaction rate.• Led project planning and management of internal resources for project implementation, formulating strategies to improve business and operational processes; coordinated with customer project leads.Previous Positions:Subcontractor Relations ManagerSenior Computer Engineer

Change Management

Bachelor Of Business Administration (B.B.A-E..), Business Administration And Management, Human Resources

Networking Administration, Data Communication, Computer/Information Technology Administration And Management