• Giving strategic advice, report results and findings to chairman and board members.• Keep all relevant stakeholders informed of developments online with company’s objectives.• Manage resources, including the attracting, hiring and retention of personnel.• Ensure employees move in the same strategic direction to achieve its mission.• Create and report on business plans, monitoring its efficacy and progress.• Remain close to all stakeholders including the chairman and board members, staff, clients, key-decision makers and external service suppliers.• Researching and implementing new initiatives to drive revenue, lower operating costs while maintain quality services that are competitive, all while delivering excellent customer support.• Continuous monitoring of the annual budget and ensure that revenue/sales targets are met.• Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services to increase sales.• Manage key personnel, clients and service providers.• Maintain the quality of products, services, customer support and level of service inline with service level agreements and other retention strategies.• Promoting the wellness of staff and implementing policies inline with labour legislation and health and safety guidelines to create a diverse and positive working environment.