A good communicator with the proven inter-personal skills and an excellent team player also capable of taking initiatives. Skilled in dealing with advocacy and lobbying for the conducive Business environment. Highly enthusiastic and accomplished client relations professional that drives organizational improvement through leveraging expertise in customer relations by analyzing customer complaints, identifying and communicating with potential customers. Demonstrated more that 4 years of experience with the good track record of managing a wide variety of customer service issues quickly and efficiently while presenting a professional and positive company image at all times. Outstanding customer service with the ability to analyze issues along with a drive to satisfy the client and improve client retention. Posses well developed leadership skills and important ability to remain calm in stressful situation.