Quality Specialist Ii
CurrentManage document control functions related to the Quality Management SystemSupport Quality Management System activities, including document submission for release in Agile PLM, TrackWise, and SAPConduct internal QMS audits for Cross-functional teamsAssist in completing Customer Supplier Audit QuestionnairesReview and contribute to Supplier Quality AgreementsMaintain multiple teams' documentation used in the quality management systemCollaborate with team subject matter experts to develop Process Flows, SOPs, Work Instructions, and training materialsInvestigate customer complaints pertaining to services provided by GSSOversee the GSS CAPA SystemReport on quality metricsDeliver training on QMS SOPs and other quality-related topics to GSS teamsProject: Data-Driven Quality Improvement InitiativeObjective: Enhance Quality processes and reduce non-compliance incidents.Tools Used: PowerBI, Oracle Cloud Reporting.Tasks:Collected and integrated data from multiple sources into Oracle Cloud .Created interactive dashboards in PowerBI to visualize quality metrics and trends.Conducted in-depth data analysis to identify root causes of quality issues.Presented findings to the quality management team, providing actionable insights for process improvements.Monitored the impact of implemented changes through ongoing data tracking and reporting.