Abel Ninan Email & Phone Number

- Provide comprehensive IT support to top-level ISU executives- Efficiently manage user accounts, permissions, and access controls for onboarding and offboarding procedures using PowerShell scripts within the Active Directory environment.- Responsible for backup and assistance to the Payment Card Industry team - Managed system lifecycle project, including.

- Led a team to develop an Automatic Speech Recognition (ASR) for a speech-to-text application at Illinois State University, enhancing lecture transcriptions and meeting summaries.- Developed a web application using HTML, CSS and JavaScript that enables data transmission to a local SQL database, supporting the AI model’s backend infrastructure.- Developing.

-Development and maintenance of the Student Government Association website.-Proficiently managing a spectrum of information technology inquiries and issues from students within the student government body, demonstrating precision in technical troubleshooting.-Working closely with IT teams to expedite resolution of complex technical challenges, optimizing.

- Deliver first and second level in person and remote support for software and hardware products- Led a project to build, set up, configure, and deploy loaner laptops to ISU students.- Automated and optimized asset tracking for over 3,000 laptops and IT equipment using tools like Excel, Power BI, and SQL, ensuring accurate inventory control, lifecycle.

-Diagnosed and adeptly troubleshooted a diverse spectrum of complex technical issues, providing effective solutions-Coordinated and executed data migration and transfer processes between various devices, including computers and mobile phones, ensuring data integrity and accessibility.-Proficiently configured and resolved Office 365 product setups for.

- Efficiently executed essential day-to-day IT operations while providing exceptional customer service, optimizing the overall technological infrastructure for the organization- Spearheaded the hardware setup and streamlined operating system installations on gaming computers, enhancing gaming performance and system reliability.- Provided comprehensive.