T. Abe M.'s Location
Burlington, Ontario, Canada, Canada
T. Abe M.'s Contact Details
T. Abe M. work email
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T. Abe M. personal email
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T. Abe M. phone numbers
About T. Abe M.
Senior Technology ExecutiveAn accomplished technology manager with strong business acumen. Acknowledged for visionary leadership and building successful groups. Unique ability to evaluate business requirements and effect project teams to deliver valued technology solutions. Experienced in project management, software development, coaching, budgeting and resourcing.
T. Abe M.'s Current Company Details
T. A. Mandel And Associates Ltd.
Information Technology Consultant at T. A. Mandel and Associates Ltd.
T. Abe M. Work Experience Details
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Information Technology ConsultantT. A. Mandel And Associates Ltd. Aug 2021 - PresentGta
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Director, Igm Application SupportMackenzie Investments Oct 2018 - Aug 2021Toronto, Canada Area -
Senior Solutions ArchitectManulife Apr 2015 - May 2018Waterloo, OnIn addition to deep knowledge of the banking industry and trends, an Architect must develop and foster relationships with the divisional and business unit subject matter experts. Coach, mentor and support system development teams in implementing reference architectures and standardsCommunicate the Solution Architectures to senior management and development teams through deliverables, presentations, training and other appropriate means and forumsWork with Technical Domain and Enterprise architects to develop comprehensive solution architectureWork with Solution Designers to incorporate product/platform architecture into solution mapsWork closely with project teams to drive alignment with enterprise blueprintsEnsure project compliance with the approved technology roadmap and associated blueprints, standards, and techniquesActively participate in appropriate Enterprise Architecture governance bodiesCreate systems architectures that implement business capabilities as defined in the Business ArchitectureCreate phased implementation architectures that deliver on the future state according to business prioritiesIdentify architectural issues and risks and, if necessary, escalate them in a timely mannerParticipate in the selection of vendor products and technologiesAssist in the development of technical design and physical architectures, emphasizing reuse and integration opportunitiesProvide Level 3 support to project efforts and operational supportEnsure that risks are appropriately identified, prioritized and mitigated to levels acceptable for managementCollaborate effectively with distributed IS teams in Canada, US and Asia Foster development of business solutions and strategic business opportunities to help compete for customers. -
Is Director DevelopmentManulife Bank Of Canada Apr 2012 - Apr 2015Waterloo, OnRecruited by Manulife to bring extensive domain knowledge and introduce a professional approach to Software Development at the bank. Main focus is to improve the development process, expedite delivery, reduce bugs and rely more on Global Resourcing. Department annual budget is $5M and team size of 18 on shore and 10 off shore. Accomplishments ● Drove out the Developer Days metric that proved switching from four releases annually to three, we were able to deliver 28% more code to our business partners with the same resources.● Adopted the Selenium Script tools for cross browser functionality, which reduced the overall QA effort on later projects by 25%. This is a significant, ongoing green dollar savings of $40k on every project.● Led the “Shift Left” process at the bank by introducing key team resources to the intake business scoping process allowing us to have a very clear understanding of the opportunity. This has reduced countless meetings since the team has better knowledge of the business requirements.● Introduced the JIRA/Agile dashboard for all projects and steady state releases showing clear visibility into all tasks, assignment deliverables and resources. This has reduced the angst level of the PM’s since they have on demand insight into project status. This reduced churn and fewer additional status meetings, have resulted in 3 less hours of meetings for all involved every week.● Working with our Global Resourcing partner Infosys, we have built a very flexible model that allows us to ramp up quickly in 2 month chunks to support project demand. This allowed several projects to be included in their target release, since we were able to ramp up capacity in a short time frame. -
Executive Director, Information TechnologyXchange Technology Group Jul 2009 - Apr 2012Oakville, On - Raleigh, NcReporting to the CEO, hired to bring leadership and vision to the IT Department supporting locations in eight countries worldwide. Main focus is to change the group from a home grown, fix and fiddle culture to a professional, billable organization that is responsive 24*7. Prepare road maps and strategic plans supporting six business units detailing IT resources and projects, which are then reviewed monthly with each Executive Head. Lead the ERP migration to Oracle EBS R12 that went live August 1st, 2011. Was promoted from Director in July 2010.Accomplishments ● Spearheaded a switch of our CRM environments from Oracle to Microsoft Dynamics CRM 2011, resulting in annual savings of $137,000 which also provided integration with MS-Outlook and our Cisco IP phones.● Reduced annual Telco expenses by $80,000 (21%), via better utilization of our CISCO VOIP solution, consolidating vendors and re-negotiating service contracts to redistribute services.● Reduced Citrix outages from daily to rarely by isolating offending applications. Proved the Business Case to migrate to 64-bit Citrix Platinum, allowing any Citrix client (Blackberry or iPad) access to the network.● Introduced a Customer Service focus to my team, leading to the IT Group winning the highest ranking on the Sales Team Satisfaction Survey and winning 2 quarterly awards.● Implemented a triage production support process for outages minimizing downtime and communicating status to effected users, reducing the $20,000 per hour in lost sales.● Converted our eCommerce site to Oracle’s iStore, hooking into all back end Inventory and Order Management features. We also front ended iStore with a Drupal CMS allowing authorized users to update the sites quickly with fresh content, improving our Google site ranking.
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Director It, Cif Delivery, Echannels & Shared ServicesCibc Oct 2006 - Nov 2008Toronto, OnRecruited to assist in the design and implementation of a strategic multi-year, multi-million dollar program called OMNI. This program will centralize and safeguard all customer information facilities (CIF) at CIBC and provide a single source of record for customer data maintenance and access via web services. Role includes managing 12 reports across Capacity Planning, Solution Design, Performance Tuning and Intake teams. Financial benefits estimated to be $1 Million reduction in monthly mainframe costs when converted and services are fully deployed.Accomplishments ● Led the Database Group for seven months which successfully deployed 3 point and 1 major releases of the OMNI application on time and on budget.● Prepared, maintained and socialized an ECIF Product roadmap detailing all CIF releases across all platforms over a rolling 18 month period, allowing new requests to be scheduled with minimal impact.● Ensured solutions provided conformed to Candidate Architecture and designed using best practices and design patterns. Focused on reducing later maintenance costs during the many design reviews.● Combined processes allowing a team of high performers to excel by minimizing meeting time.● Chaired the OMNI Council meeting allowing contentious issues to be aired and resolved quickly. -
Senior Manager, Web SolutionsTrader Media Corporation May 2005 - Jun 2006Toronto, OnManaged the development and application support of all web properties for Trader Media Corporation, including www.trader.ca, www.rentersnews.ca and others. Strengthened the online channel by developing web applications based on business drivers. Worked closely with the Product Development team to define a strategic product roadmap for all web applications and allocation of resources. Also developed the IT Strategy for the company.Accomplishments ● Improved delivery capacity by hiring 4 top quality .NET Developers and Team Leaders that contributed immediately by speeding up our application release schedule.● Successfully managed a team of 11 and budget exceeding $1.5MM.● Added SEO (Search Engine Optimization) to all platforms increasing Google site ranking.● Worked closely with Systems to ensure monitoring and measurement tools were in place providing the optimum user experience and maximizing up time.● Under Web 2.0 initiatives, promoted Membership and Personalization under ASP.NET 2.0 for the new Auto Dealer Portal, giving a car dealer metrics and access to their ads and site traffic via a dashboard.● Initiated the use of Google maps in all applications allowing Rentersnews web customers to quickly view their property with geographic landmarks and proximity to schools, TTC and other amenities.● These and other initiatives, helped web traffic and online revenue increase nearly 10%. -
Project Manager, Atm TechnologiesRbc Royal Bank Sep 2002 - May 2005Toronto, OnAsked to manage a team of 12 and assist in vendor management of NCR to co-develop the next generation of bank machine software to run on a secure, highly available TCP/IP network. First pilot site went live in October 2004 and the rollout commenced in May 2005. This hybrid, multi-tiered platform has many new industry firsts’ including .NET, C# and Windows XP.Accomplishments ● Project Team delivered the first pilot ATM on Microsoft Windows XP, .Net and C# on schedule.● Prepared Project Charter, Commitment To Deliver and other project management documents.● Co-developed the voluminous Project Plan detailing phases, milestones, tasks and resources covering a 24 month period to meet the pilot delivery.● Managed the budget and staff with outsourced overseas (NCR Scotland) design and QA.● Met the requirement of reusing existing mainframe transactions without modification.● Aided team in designing and demonstrating web service capability for future service offerings.● Worked extensively on security of the application platform with RBC Corporate IT Security.● Worked with vendors, Bell Canada and RBC Telco staff at length on the network design since the IP based network was key to the realization of the cost savings shown in the business case. -
Director, EbusinessRbc Insurance Apr 2001 - Sep 2002Mississauga, OnHired to expand the focus of the team to other Insurance product lines by personally recruiting several individuals with extensive insurance domain backgrounds. Also introduced an SDLC, change management and formal release plans to our process. This helped the team deliver several new Internet applications, including site white labelling and site hosting (B2B) to our business partners and customers. See www.rbcinsurance.com for the Home and Auto site and www.travelocity.ca or www.belairtravel.com for the RBC Travel Insurance product.Accomplishments ● Directly recruited four staff with insurance backgrounds to lead each team by lines of business.● Led the team to deliver the Home and Auto quoting web site on time and on budget.● Within eight months of my arrival, all RBC Insurance business units received working Internet/Intranet applications in a planned, phased approach.● Developed extensive relationships with all Insurance Divisions at the executive level to promote the budget by revenue model.● Successfully managed a team of twelve with a $1.5MM budget to plan. -
President – T. A. Mandel And Associates Ltd.,T. A. Mandel And Associates Ltd. Feb 1993 - Apr 2001Over eight years experience as principal consultant for a small software company, I was responsible for marketing, business development and technical delivery of business applications for many clients. Through this period I developed my entrepreneurial skills and turned many short term assignments into lengthy, successful projects.
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Consulting AnalystImperial Life Insurance, Toronto, Ontario Sep 1991 - Dec 1992Hired to assist with the customization, implementation and rollout of the APPS product from SolCorp. Also responsible for the update and modernization of the LAN based MicroCAPS-I-L system that was converted to MicroFocus COBOL II. Sent to Hong Kong to implement this system, convert and setup their data, modernize their LAN and run several reports for OSFI.
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Product ManagerCapsco Software 1989 - 1991
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Senior Systems DesignerManulife Financial Oct 1985 - Oct 1989Converted the mainframe ComPROP system to the PC allowing agents to obtain quotes and proposals in minutes that used to need 3 hours turn around time. Our team then went on to create the Agent's Workstation, which provided Life Insurance Agents an integrated sales and service platform. This suite of tools helped the Canadian Division double the size of the field force and increased their commissions and case size by over 50%.
T. Abe M. Skills
Vendor Management
It Strategy
Sdlc
Leadership
Crm
Information Technology
Enterprise Architecture
Management
Team Management
Business Analysis
Strategy
Itil
Networking
Sharepoint
Requirements Analysis
Disaster Recovery
Solution Architecture
Cross Functional Team Leadership
T. Abe M. Education Details
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Economics -
The Institute For Computer StudiesComputer Programming
Frequently Asked Questions about T. Abe M.
What company does T. Abe M. work for?
T. Abe M. works for T. A. Mandel And Associates Ltd.
What is T. Abe M.'s role at the current company?
T. Abe M.'s current role is Information Technology Consultant at T. A. Mandel and Associates Ltd..
What is T. Abe M.'s email address?
T. Abe M.'s email address is a.****@****geco.ca
What is T. Abe M.'s direct phone number?
T. Abe M.'s direct phone number is +151974*****
What schools did T. Abe M. attend?
T. Abe M. attended Mcmaster University, The Institute For Computer Studies.
What skills is T. Abe M. known for?
T. Abe M. has skills like Vendor Management, It Strategy, Sdlc, Leadership, Crm, Information Technology, Enterprise Architecture, Management, Team Management, Business Analysis, Strategy, Itil.
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