Managing Director20+ years in Telecommunications with an extensive international exposure.

I oversee Operational and Financial Managed Services contracts, including more than 10k NEs and 2.5k km of fibre optics backbone, more than 200 BSCs/RNCs, and more than 70k modules of spare parts. Playing a key role in Managed Services tendering, I manage technical specs and service scoping for field services, fibre optics maintenance, and spare-parts management.• Played key role in 3G/4G launch and handover to MS provider for more than 5k NodeBs and 3k eNodeBs. • Enhanced both network… Show more I oversee Operational and Financial Managed Services contracts, including more than 10k NEs and 2.5k km of fibre optics backbone, more than 200 BSCs/RNCs, and more than 70k modules of spare parts. Playing a key role in Managed Services tendering, I manage technical specs and service scoping for field services, fibre optics maintenance, and spare-parts management.• Played key role in 3G/4G launch and handover to MS provider for more than 5k NodeBs and 3k eNodeBs. • Enhanced both network availability and quality through bespoke SLAs and KPIs, achieving all-time-high KPIs, enabling best-in-class mobile network services in Agleria.• Optimised overall cost and minimised operating expenditures by reviewing and negotiating prices. • Engaged in end-to-end operations MS contract scoping and tendering covering multiple domains from network roll-out to operations and network optimisation, targeting 50% cost reduction over five years. Show less

I negotiated, supported, and managed key contracts, improving customer perception by enhancing service levels and network availability. I provided training and coaching to new hires and juniors to optimise performance. I drafted and reviewed contractual agreements between the company and suppliers of products/services.• Reduced operational expenses and increased costs registered during six-months by outsourcing to over $7.7m savings for above three years. • Decreased headcount from 70… Show more I negotiated, supported, and managed key contracts, improving customer perception by enhancing service levels and network availability. I provided training and coaching to new hires and juniors to optimise performance. I drafted and reviewed contractual agreements between the company and suppliers of products/services.• Reduced operational expenses and increased costs registered during six-months by outsourcing to over $7.7m savings for above three years. • Decreased headcount from 70 to five managers reserved for project management by outsourcing to MS vendor. Show less

I maintained the CME environment, including Gensets, air-conditioning, towers, and shelters, while collaborating and tracking different subcontractors. I headed a team of 30 engineers in different domains such as field maintenance, transmission, and core network, reviewing operations to ensure compliance with service level agreements (SLAs) and organisational benchmarks. I conducted technical and operational training for managers, and I collaborated with different vendors to accept schedules… Show more I maintained the CME environment, including Gensets, air-conditioning, towers, and shelters, while collaborating and tracking different subcontractors. I headed a team of 30 engineers in different domains such as field maintenance, transmission, and core network, reviewing operations to ensure compliance with service level agreements (SLAs) and organisational benchmarks. I conducted technical and operational training for managers, and I collaborated with different vendors to accept schedules and faulty reports/technical queries such as NSN, Ericsson, and NEC. I assessed current policies/procedures and implemented new standards to enhance efficiency. • Sustained network availability by up to 98.5%.• Structured and organised field maintenance tasks across western part of country, including 1 MSC, more than 20 BSC, more than 800 BTS sites, 1K PDH links, and two SDH backbones for more than 2m subscribers, while running core network activities.• Developed SLAs and KPIs with different vendors and subcontractors.• Implemented changes in real life network such as NE swaps and software and hardware upgrades.• Expended and provided continuous execution of optimisation activities. Show less