Amy Bendall Email and Phone Number
Amy Bendall's Location
Cleveland, Ohio, United States, United States
Amy Bendall's Contact Details
Amy Bendall work email
- Valid
- Valid
Amy Bendall personal email
n/a
Amy Bendall phone numbers
About Amy Bendall
I am a design strategist that enables innovation through design thinking and human centered design. I facilitate the application of these methodologies with the business to identify opportunities for change that support business goals. My skills include: strategic planning, co-creation, visual collaboration, front end analysis, meeting facilitation, process design, partnership building, interface, and interaction design principles.
Amy Bendall's Current Company Details
Amy Bendall Work Experience Details
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Director Of Legal ProcessProgressive Insurance Jan 2020 - PresentMayfield Village, Oh, UsAs a direct report to our Chief Legal Officer, I defined the requirements and built our Legal Operations organization. My responsibilities include:• Working with legal and business leaders across the enterprise including Information Technology, InfoSec, and Strategy to build partnerships that enable digital transformation• Define scope of work for my organization, identify skillsets required to support that work, and hire and develop a leadership team • Create roadmap that aligns with business goals• Lead legal operations for Corporate Legal and House Counsel • Provide strategic planning, process design and improvement, technology enablement, training, reporting and analytics, knowledge management, communication, operations and project and program management• Define process and roles required to build a legal Project Management Organization including aligned criteria for business impact and stage gate process for prioritization• Build a learning culture both in my organization and through change agents in the business• Provide guidance as a member of the Progressive Digital Workplace Governance board• Leverage quantitative and qualitative data to identify opportunities for change that are feasible, viable and desirable
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Director Of Shared Services, Onboarding, Learning And PerformanceProgressive Insurance May 2016 - PresentMayfield Village, Oh, UsI am responsible for a number of cross-enterprise learning and human resources responsibilities including: • Apply Human Centered Design principles to improve employee experience• Provide strategic direction for learning and talent management process design and systems experience• Lead the Learning Council, a cross functional team to address the enterprise wide learning needs of today while driving continuous improvement in learning• Oversee the performance elements of Talent Management strategy• Develop a comprehensive strategy for employee on-boarding• Use design thinking to redesign my department into a customer centric organization
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Sr. Manager Of LearningProgressive Insurance Dec 2013 - PresentMayfield Village, Oh, Us• Lead all functions of Marketing University including strategic partnerships, planning, learning design and delivery for Product Managers, Data Scientists and Analysts• Lead cross functional team to define and implement instructional design standards for all learning organizations within Progressive • Represent Marketing University on the enterprise-wide Learning Council charged with analyzing and improving the enterprise learning environment • Create new instructional design and learning media design job descriptions to expand the design and development capabilities within the learning organization
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Manager Of Instructional DesignProgressive Insurance Nov 2009 - Dec 2013Mayfield Village, Oh, Us• Design a dynamic learning strategy for Marketing University that aligns with the vision, andpriorities of the business leaders• Consult with all levels of the business to define gaps and identify learning needs for Product and Marketing employees• Build relationships throughout the enterprise in order to anticipate future learning needs• Design facilitator rotation program to leverage in-house talent and create development opportunity for subject matter experts• Create Training Advisory Board (TAB) to ensure business alignment• Work with subject matter experts and TAB to define training programs by role• Define content management process to insure validity of course content• Define a consistent repeatable consulting process based on ADDIE model• Provide instructional design staff with the tools and skills needed to create content in multiple delivery methods• Work with IT to integrate learning solutions with HR systems and tools to streamline operations• Partner with Enterprise Architecture to leverage existing business tools and create dynamic learning environments• Utilize technology to continually improve delivery, access and support of learning - Create design standards and guidelines for all learning content and delivery methods - Responsible for hiring and managing staff and vendors
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Ideation Process ManagerProgressive Insurance Oct 2010 - Feb 2012Mayfield Village, Oh, Us• Define repeatable process for enterprise wide innovation challenges that generate gamechanging ideas, encourage collaboration and employee development• Consult with C-suite level executives to identify and define business challenges• Create department and supporting roles to run the ideation program• Define challenge timelines including integrated communications to reach across all business areas and levels creating a diverse pool of participants• Work with challenge owners to clearly define their needs and translate them into a well designed online community that produces high quality ideas• Include leadership throughout the design of each ideation challenge to ensure buy in and provide the knowledge and resources required to implement top ideas• Define the resources needed for online communities to be self sustained after their design• Create a rewards and recognition program that provides the opportunity for top idea owners to network with the CEO and Executives while exposing them to other innovative happenings around Cleveland
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Instructional DesignerProgressive Insurance 2004 - Dec 2009Mayfield Village, Oh, Us• Act as project manager, instructional designer and developer of e-learning materials• Manage multiple projects from initiation to completion• Develop new process and procedures for course maintenance• Research, test, and implement new technology for the department• Initiate and manage departmental website redesign• Interview and mentor developing instructional designers• Determine outsourcing needs based on workflow and manage vendors• Develop project timelines and evaluation plans• Design and test user interface for various forms of delivery
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InstructorRochester Institute Of Technology 2002 - 2004Rochester, Ny, Us• Teach freshman Raster Imaging course, both lecture and lab sections• Develop curriculum and lecture subjects• Develop online learning and presentation tools for professors and staff• Interview faculty to address design, functionality and content management -
Senior Multimedia DesignerVista Productions 1999 - 2002• Designed for print, CD-Rom, touch screen kiosk and web• Managed projects and client interaction for creative department• Initiated web design department and located technical partners and contract employees for web jobs that required back-end development• Researched and selected software and determined usage • Developed pricing for jobs on an individual basis
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Interactive Media SpecialistAdcom Communications 1996 - 1999Cleveland, Ohio, Us• Company liaison for technical partners on all website development projects• Provide planning, design, and production for interactive media projects• Managed graphic designer and print production process• Developed digital/interactive projects for all company branches
Amy Bendall Skills
Web Design
E Learning
Interaction Design
Instructional Design
User Interface Design
User Experience
Information Architecture
Leadership
Captivate
Graphic Design
Addie
Flash
Training
Innovation Management
User Centered Design
Adobe Creative Suite
User Interface
Multimedia
Blended Learning
Design Thinking
Content Management
Process Improvement
Human Centered Design
Strategy
Amy Bendall Education Details
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Rochester Institute Of TechnologyComputer Graphics Design -
Cwru Weatherhead School Of ManagementStrategy And Innovation
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Arizona State UniversityStudio Art
Frequently Asked Questions about Amy Bendall
What company does Amy Bendall work for?
Amy Bendall works for Progressive Insurance
What is Amy Bendall's role at the current company?
Amy Bendall's current role is Experienced Design Strategist at Progressive Insurance.
What is Amy Bendall's email address?
Amy Bendall's email address is am****@****all.com
What is Amy Bendall's direct phone number?
Amy Bendall's direct phone number is +144039*****
What schools did Amy Bendall attend?
Amy Bendall attended Rochester Institute Of Technology, Cwru Weatherhead School Of Management, Arizona State University.
What are some of Amy Bendall's interests?
Amy Bendall has interest in Education, Arts And Culture.
What skills is Amy Bendall known for?
Amy Bendall has skills like Web Design, E Learning, Interaction Design, Instructional Design, User Interface Design, User Experience, Information Architecture, Leadership, Captivate, Graphic Design, Addie, Flash.
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