Alicia (Boggs) Engels Email & Phone Number

Washington, District Of Columbia, United States

Manage a full-time team of 3 to support day-today operations, prioritizing, delegating and assigning tasks to ensure quality work and completionCreation and implementation of staff training plans and programsOversee all aspects of planning, implementation, management and administration of key and high-profile eventsManage workflow and coordinate staffing using all available resourcesServe as principal point of consultation and expertise to university constituencies on all matters pertaining to major event planning and managementPrincipal liaison between contractors, organizers, faculty and administrators with regards to all facets of logistical operations supporting multiple programs and events

Richmond, Virginia, United States

• Strategically develop, manage, and execute major event weekends from concept to completion including Commencement, Student Orientation, Homecoming, and Family Weekend; prioritizing many projects simultaneously, ensuring all events and programs are on schedule and within budget • Lead four committees, comprised of 40+ partners that coordinate campus-wide event planning efforts representing a wide range of units, including senior leadership, to effectively manage and support highly complex events while prioritizing University mission and values • Direct University Operations team to coordinate logistics and track reports to ensure successful scheduling, risk management and appropriate allocation of resources and equipment with all divisions university wide• Prioritize data collection to guide event planning and inform decision-making through multiple channels, including surveys, focus groups, and committee meetings, reporting and documenting results for future improvements• Operational lead and principal point of contact, expert, and consultant to University constituents on all matters pertaining to major event planning and management, including advising executive leadership, developing deliverables, and providing project updates• Build and maintain strong interpersonal relationships with all stakeholders, diplomatically dealing in all channels of communication within all levels of the University, including the Board of Trustees, President & Provost offices, faculty, vendors, students, alumni, and parents• Outstanding communication, both orally and in writing, to internal and external stakeholders, including implementation of events communication strategy • Responsibly and strategically manage budgets of up to $100,000 per event• Successfully served as lead planner to for the first in-person and hybrid events during the Pandemic, creatively reinventing processes and practices, researching and implementing innovative new technologies

Henrico County

• Responsible for end-to-end management of community development programs, projects and events from idea through implementation and evaluation, with the largest single event reaching 8,000 participants• Developed key partnerships within community, anticipating needs of a diverse constituency and planning programs and events to enrich the lives of residents• Successfully led and managed the largest program within Henrico Recreation & Parks including:o Development and implementation of unified planning and programming standards across 20+ sites and 3,000 participants covering a vast and socio-economically diverse areao Management of 100+ employeeso Budget management of $400,000 o Leading a team of eight to create and implement a staff training strategyo Implementation and planning of weekly training initiatives within program leadership to promote teamwork and networking among staffo Conception and execution of creative strategies to recruit, hire, and onboard an inclusive work force• Collaborated with all levels of government leadership for program implementation, inclusive of the Board of Supervisors, County Manager and department directors• Created, coordinated, and implemented strategic communication plans for diverse audiences through print, social media, television, and radio• Evaluated programming through appropriate documentation and reports, making recommendations for future improvements

Henrico, Va

• Managed building operations, programming and schedules for five unique and diverse recreation centers, inclusive of the largest recreation facilities in Henrico County, with each site hosting up to 450+ events, weddings, and meetings annually• Build and maintain community relationships to effectively establish building-use priorities and programming, ensuring excellent customer service throughout• Supervision of administrative support staff and volunteers including scheduling, payroll, performance evaluations and appropriate delegation of tasks among the team