Abraham Pichardo Email & Phone Number

El Paso, Texas, Estados Unidos

El Paso, Texas, United States

• Encourage 5-8 Associates (10- 13 during holiday’s) per shift to execute companies’ best practices, maximize productivity, and collaborate with them to deliver outstanding customer satisfaction.• Supervise 5- 8 Associate’s (10-13 during holidays) Lunch, Breaks, and leaving time (including performing Code 50’s) to execute proper time management.• Collaborate in executing the Business’s Focus Plan to adapt to forthcoming seasonal inventory and merchandise every week. • Collaborate in Cash office responsibilities such as Cash pulls (retrieving $400- $1300 every 3 hours), changing tills (2-5 per shift), and assisting in change requests in every shift. • Actively continue to engage in Customer Service/Cashier responsibilities in a friendly, accurate, swift, and knowledgeable manner.

El Paso, Texas, United States

• Deliver outstanding customer service (90- 150 customers daily) by utilizing interpersonal communication to actively answer customer’s questions, concerns, and requests in a friendly, accurate and knowledgeable manner.• Assist in supervising 4-7 Associate’s (9-12 during holidays) Lunch, Breaks, and leaving time to execute proper time management. • Actively motivated to engage in a sense of urgency to achieve store’s daily sales ranging from $ 20,000 to $ 50,000 ( $40,000- $85,000 during holidays), while performing speedy transactions and returns (decreasing wait time by 6 minutes), merchandising sale’s floor, jewelry, and queue line items, and recovering sale’s floor. • Safely merchandising around 50-60 boxes in an accurately and swiftly manner to meet set timed expectations (merchandising items under 15 minutes)

El Paso, Texas, United States

• Managed, designed and curated content for KTEP’s Instagram and Facebook accounts resulting in a 50 % increase in number of followers and engagement. • Crafted over 40 original PSAs and 25 program promos, branded content (reels) and introduced a strategic social media calendar, that significantly contributed to the organization's outreach.• Produced interviews featuring staff and promotional reels/graphics using Canva and Adobe Premier Pro to promote their Pledge Drive (their major fundraising event) twice in a row. • Established a marketing plan for KTEP’s community calendar that increased awareness ( by 60%) and boosted website traffic ( by 45%). • Collaborated with staff to promote KTEP’s brand, programs, and mission

El Paso, Texas, United States

• Facilitated the conduction of college semester evaluations by checking correspondence, preparing forms (over 150 per shift), lists and written material.• Proofread over 200 course evaluations and assigned research work for accuracy that minimized error margins.

El Paso, Texas, United States

• Swiftly and accurately prepared quality over 400 menu items such as small and large patties, grilled chickens, salads, food prep (lettuce, buns), and breakfast.• Engaged in excellent team communication with 5-6 team members daily to meet and deliver superior service amongst other stores.

Bachelor Of Arts - Ba, Advertising, Graduated

Activities and Societies: Magna Cum Laude Honors Member of Student Adfed Dean's List- Fall 2021- Spring 2023 Current GPA: 3.81

Associate Of Arts - Aa, Journalism

Intro to Advertising 2327 Intro to Public Relations Writing Radio TV & Film 2329 Media Writing 2311 News Photography 1316