Website Designing and Development, Online promotion of Businesses. * Plan and implement designs for the process* Supervising all the website designing process in the company* Supervising all the operation in the company* Coordinating between all the different departments and their heads* Reviewing the finances of dessignated process* Making plans and strategies to improve the overall performance of the process* Solve any disputes that arise the process* Review the reports and make suggestions for them to improve* Make suggestions for promotions* Manage the employees with the human resources department* Delegate duties to responsible people* Make reports for the high level management about the operations of the company* Working closely with the human resources department and as they have to know about each employee

- Evaluate Feedback sessions Effectiveness in analyzing parameter-wise scores and feedback Drive Process. - Improvements Develop and maintain Quality reports at various levels for the Agents.- Assist in developing and streamlining Quality procedures.Provide input for improvements and enhancements to quality strategy.- Responsible for call barging , call monitoring and quality check and provide feedback

Managing a Loan Modification & Debt Settelment Process of around 40 people.- Playing pivotal role in connecting core production process to other functional/supportive/Technical departments- Prepairing APR report - Analyzing Business Scope and Future Business needs for the client- Optimization of resource utilization- Provide Product Training