Abe Silhan Email & Phone Number

Karlsruhe, Bade-Wurtemberg, Allemagne

Leading Product Management, UI/UX, Demo, Innovation, Automotive Partnerships, and Sales Enablement Teams.

Karlsruhe Area, Germany

• Managed PS activities in EMEA, dominated by the DACH region.• Led teams of Software Consultants and Project Managers.• Managed the overall resource allocation, project steering, budget tracking, and delivery quality.• Team hiring and onboarding in close collaboration with the team seniors.• Strategic sales support.• Led an initial regional CSM team until its autonomous growth and own development.

Karlsruhe Area, Germany

• Led a team of client care associates.• Ticket queue management and SLA monitoring.• Escalation management and resolution.• Close collaboration with dev and product teams on the quality.• Handling independently complex cases (Payment gateway, technically complex recreations…).

Karlsruhe Area, Germany

• Led a team of Account Executives selling Ungerboeck’s first SaaS product.• Own sales activities with an SQL to Close ratio of 30% (non-BANT leads).• Lead generation activities, pipeline nurturing, and growth strategy definition.• Consistent weekly reviews and daily coaching against QTD and FYTD quotas andactuals.• Team support with legal, marketing, pricing, and services collaboration.

Karlsruhe Area, Germany

• Led a Senior Marketing team.• Lead generation.• Brand development.• Managed a 6 digits budget for advertisements, tradeshows, PR, and Paid Search.• Developed a lead generation and nurturing program integrated with the CRM.• Continued to lead the solution engineering team.

Karlsruhe Area, Germany

• Led an international team of presales consultants.• Implemented and supported technical sales strategies to grow the sales pipeline and push closing.• Consistently involved in RFP answer strategies and documentation.• Personal drive of high-value deals.

Karlsruhe Area, Germany

• Technical and functional sales support.• Reviewing of prospects’ requirements• Designing winning software solutions.• Complex software demonstrations.• RFP functional answering.• Complex POC delivery.

Région De Strasbourg, France

Lecturer on Event Management & Software in the Master of Marketing and Event Management

Région De Strasbourg, France

• Project Manager (February 2006 – April 2009)• Independent supplier for WSI (July 2005 – February 2006)• Developed a Digital Consulting company with the CEO from scratch.• Supported the end to end client management from presales, through consulting and developmentsto sign-offs and client care.• Outcome: Sold, implemented and supported 70+ projects.

Willstätt (De)

Developer (June 2002 – May 2005)• Developed e-commerce websites• Webdesign• Product, price and inventory interface maintenance• Junior Project ManagementWebmaster (June 2000 – May 2002)• Developed the NoBoys website from scratch and webmastered a community of 5K members• Trained and managed up to 10 copywriters

Strasbourg, Grand Est, France