Abraham Thouin Email & Phone Number

Greater Denver Area

Colorado Springs, Colorado Area

- Responsible for managing and developing cross-state department of 25 specialists. - Led department wide efforts in LEAN Management, saving $460,000/year. - Fixed a broken and high-profile process with one of our key clients- retaining them. - Responsible for the oversight of Sony’s $800 billion acquisition to T. Rowe Price. - Assisted in development of.

Colorado Springs, Colorado Area

- Worked directly with clients, traveled to their site and educated them on our services. - Presented and educated thousands of participants on the importance of saving. - Chosen to be the point of contact for Morton Salt, the most important sales win of 2018 - Enrolled over 350 new participants in their 401k plans over a two month span- a record

Colorado Springs, Colorado Area

- Coached and managed three different teams within Participant Transactions. - Had the highest promotion rate of associates that I managed. - Initiated and led project to improve hardship processing. Improved efficiency + quality - Renovated the new hire onboarding curriculum, streamlining the process. - Analyzed and reported on department trends through.

Baltimore, Maryland Area

- Responsible for speaking with, educating and servicing individual clients. - Lead New Hire Coach: responsible for onboarding of 45 licensed representatives. - Provided coaching to team, resolved and handled escalated situations regularly. - Created webpage for team-used to address questions and ensure compliance.

Washington DC

- Managed and published The American Magazine - Peer reviewed, fact-checked, and copy-edited articles for errors - Created content for the The American Blog - Constructed and sent daily newsletters to subscribers -Assisted research by providing several sources to consolidate information -Developed spreadsheets and pivot tables to monitor publishing and.

Washington D.C. Metro Area

-Conducted and analyzed original qualitative and quantitative research on the Tea Party. -Focused on trends on Catholic Tea Party Members of Congress. -Compiled statistics in SPSS, and excel spreadsheets. Created graphs for analysis. -Findings will be published.

Washington D.C. Metro Area

• Responsible for representing Catholic University’s department of Global Education
• Helped bring awareness to the importance of cultural competency in a world where globalization continues to rise.
• Coordinated and managed events.

Washington, D.C.

- Gave weekly speeches to peers about the benefits of studying abroad - Updated the Department of Global Education’s website - Provided E-Advising services, as a liaison between students and faculty. - Co-Coordinated the Education Abroad Fair, an event with over 500 people.

Washington D.C. Metro Area

- Conducted research in regional demographic statistics of the Congressman’s district - Created casework, and compiled constituent information in order to better serve them - Collected data from focus groups, created and distributed surveys to gather information - Provided constituent services, answered phones, was responsible for resolving issues.

Eldersburg MD

-Increased enrollment by 70% over the course of the 2013 summer. - Gained customer service and managerial skills. - Managed employee relationships - Implemented new structure and games, which garnered massive praise.- Created flyers to market the camp- Coordinated the end of year show, had a turnout of nearly 200 people.

Bachelor Of Arts (B.A.), Sociology

Activities and Societies:  Member of Alpha Kappa Delta - Sociology Honors Society  Catholic University Global Ambassador  Peer Advisor.

Bachelor Of Arts (Ba), Political Sociology

Activities and Societies: Member of the Oxford Union.

Sociology, 3.8