I’m passionate about the power of data—not just as numbers but as a story that drives decisions, fuels innovation, and transforms businesses. My career has been focused on unlocking these stories to solve complex challenges, optimise operations, and drive sustainable growth.With a Master of Science in Business Analytics from Arizona State University and a background in Computer Science and an MBA in Marketing, I bring a unique combination of technical expertise and business acumen. This holistic perspective allows me to leverage data-driven insights to deliver impactful solutions that drive both operational and strategic success.Throughout my career, I’ve worked on a range of projects across various industries, using data analytics, AI-based solutions, and CRM systems to streamline operations, improve customer engagement, and enhance decision-making. At Upgrade Inc., I developed and implemented predictive analytics models to optimise staffing and resource allocation, which improved operational efficiency and client satisfaction. At Webcraft-IT, I focused on data visualisation and trend analysis, transforming raw data into actionable insights that guided key business decisions for e-commerce clients. In my role at Larsen & Toubro Infotech, I led the development of AI-driven products and managed Salesforce CRM solutions for over 20 clients, driving both product competitiveness and customer success.Beyond my professional experience, I’ve embraced leadership and mentorship through organising Model United Nations conferences, conducting robotics workshops, and leading real estate market research teams. These experiences have strengthened my ability to guide teams, foster collaboration, and inspire others to achieve their best.Outside of work, I enjoy staying active and curious. I’m passionate about playing soccer, hiking, singing, and engaging in debates and extempore, all of which sharpen my critical thinking and communication skills. I also love exploring new places and cultures, which constantly inspire me to broaden my horizons.I’m always looking to connect with professionals who share a passion for innovation and growth. Feel free to reach out via LinkedIn or email me at abhasj862@gmail.com—let’s connect and explore opportunities to collaborate.
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Data AnalystUnitedhealth GroupSanta Clara, Ca, Us -
Research AnalystW. P. Carey School Of Business – Arizona State University Jun 2024 - PresentPhoenix, Arizona, United StatesAs a Lead Research Analyst, I spearhead the exploration of AI applications in supply chain operations, creating impactful frameworks and case studies that bridge academic research with real-world industry challenges.- Conducted extensive analyses of 18+ AI-driven SaaS and PaaS tools in the supply chain domain, pinpointing solutions that optimize predictive analytics, inventory management, and operational efficiency for enhanced decision-making.- Developed hands-on case studies and datasets to drive experiential learning for 100+ students, facilitating practical skills in applying AI solutions to modern supply chain challenges.- Collaborated with industry partners to establish AI frameworks that target up to a 25% reduction in operational costs, offering them data-driven recommendations to streamline supply chain operations. -
Analytics ConsultantUpgrade, Inc. Jan 2024 - May 2024Phoenix, Arizona, United StatesAs an Analytics Consultant, I led the development and implementation of a forecasting model and a capacity planning model, enabling precise alignment of staffing levels with service demands. This strategic approach helped optimise resource allocation, improving both operational efficiency and client satisfaction.- Built capacity planning and forecasting models using Python, streamlining workforce planning and enhancing the accuracy of staffing operations.- Developed data-driven reporting solutions in Tableau to track key customer service KPIs, increasing visibility into agent performance and enabling more informed decision-making.- Utilised data analytics to analyse staffing trends, identifying opportunities to enhance service operations and streamline processes, resulting in a more efficient service delivery model. -
Business AnalystWebcraft It Nov 2021 - May 2023Indore, Madhya Pradesh, IndiaAs a Business Analyst at WebCraft IT, I played a critical role in optimising e-commerce platforms and driving data analysis efforts that directly enhanced customer engagement and business decision-making. My work focused on developing data strategies that utilised advanced tools like Python and Tableau to deliver actionable insights.- Led the design and development of ETL pipelines that processed over 1TB of user engagement data, improving data retrieval time and increasing overall data accuracy. This allowed teams to make more informed decisions faster and with greater confidence.- Developed interactive dashboards using Python and Tableau, empowering key decision-makers to optimise platform strategies, contributing to both an increase in user engagement as well as associated revenue.- Refined customer pipelines by introducing new workflows and business processes that reduced order processing time, improving client satisfaction and platform efficiency.- Orchestrated the analysis of key business data to uncover trends and patterns, helping to define and implement data-driven strategies that optimised workflows, increased project efficiency, and improved the overall quality of business operations. -
Business Program ManagerLtimindtree Jun 2019 - Oct 2021IndiaAs a Business Program Manager at LTIMindtree, I led the development of AI-driven products within the LTI Canvas platform and managed the implementation of Salesforce CRM solutions for over 20 clients. These efforts significantly enhanced product competitiveness and drove strong revenue growth.- Led the creation and management of feature roadmaps across Canvas Insights, Canvas Workplace, and Canvas DevOps, streamlining product development and improving cross-team collaboration, resulting in faster delivery of new features and increased efficiency.- Transformed business requirements into custom Salesforce CRM solutions, overseeing the design and implementation process with development teams, ultimately contributing to successful system transformations.- Managed RFP responses and proposal decks for Salesforce solutions, successfully securing new business contracts and expanding client partnerships.- Led product demonstrations and client presentations, using strategic engagement techniques to increase conversion rates and adoption of the Canvas platform solutions.- Excelled in stakeholder management, ensuring clear communication of project updates, mitigating risks, and resolving conflicts to maintain trust and collaboration across all project phases. -
Project Management InternSunteck Realty Ltd May 2018 - Sep 2018Mumbai, Maharashtra, IndiaAs a Project Management Intern at Sunteck Realty Ltd, I had the opportunity to contribute to the company's growth and strategic positioning in the real estate industry. During my internship, I conducted a comprehensive Micro-Market Analysis, Sales, and Strategic Development project focused on Aspirational Luxury Housing in the target area.- My role was instrumental in enhancing Sunteck Realty's strategic positioning and sales effectiveness. I leveraged data-driven insights to provide a deep understanding of real estate market dynamics, ultimately improving customer engagement and facilitating data-informed decision-making.- This experience not only expanded my knowledge of the real estate industry but also honed my skills in market analysis, strategic development, and customer engagement, making me a valuable asset for organisations seeking individuals with a strong analytical and strategic mindset. -
Technical InternLtimindtree May 2017 - Jul 2017Mumbai, Maharashtra, IndiaDuring my technical internship at LTIMindtree, I contributed to the Salesforce team, where I focused on streamlining data processes and improving account management for clients. My role centered on optimising data workflows and enhancing operational efficiency.- Created interactive dashboards in Salesforce, which improved visibility into sales metrics and allowed for better decision-making and account management.- Implemented Salesforce solutions that enhanced data integrity and client account management by automating workflows and applying validation rules, ensuring data accuracy and improving management efficiency.- This experience allowed me to build a strong foundation in Salesforce and process optimisation, honing my technical skills in data management, automation, and visualisation.
Abhas Jain Education Details
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Business Analytics
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Computer Science
Frequently Asked Questions about Abhas Jain
What company does Abhas Jain work for?
Abhas Jain works for Unitedhealth Group
What is Abhas Jain's role at the current company?
Abhas Jain's current role is Data Analyst.
What schools did Abhas Jain attend?
Abhas Jain attended W. P. Carey School Of Business – Arizona State University, Svkm's Narsee Monjee Institute Of Management Studies (Nmims), Svkm's Narsee Monjee Institute Of Management Studies (Nmims).
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3gmail.com, gmail.com, symphonyretailai.com -
Abhas Jain
Westborough, Ma -
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