Associate Director
CurrentKey Responsibilities :• Deal Architect , Solution Integration , GTM • Own the end-to-end delivery of the defined Managed Services offering to enable growth plan/s. • Brand and eminence – extend the brand value in marketplace through unique outcome based solutions• Manage senior client escalations that span multiple solutions, responsible for resolving significant delivery issues raised • Deal support – Review delivery and carry out due diligence. Support… Show more Key Responsibilities :• Deal Architect , Solution Integration , GTM • Own the end-to-end delivery of the defined Managed Services offering to enable growth plan/s. • Brand and eminence – extend the brand value in marketplace through unique outcome based solutions• Manage senior client escalations that span multiple solutions, responsible for resolving significant delivery issues raised • Deal support – Review delivery and carry out due diligence. Support solutioning activities. • Accountable for: delivery transformation, continuous improvement and transformation of the delivery network• Looking across the offerings and delivery centres to ensure accuracy of delivery for all engagements/solutions• Operational excellence , Assessing and owning any Cross-Service Line delivery improvement plans• Commercial risk , tracking any revenue leakage and managing change orders Show less
