TA for MGT8803 (Business Analytics) for three terms (Fall 2019, Spring 2020 and Summer 2020)

-Owner Seller (Physical and digital) payouts: With over 400,000 items sold daily, the payouts system needs to run at scale to provide accurate and timely payments to sellers -Owner Seller Analytics and Architecture: Implemented seller score. Created the seller dashboard. Building inventory & price analytics for sellers and internal teams. Implemented an account model for sellers-Owner Seller Support: Reduced tickets & improved support feature responsiveness

-Product manager for a mobile consumer application which is used to manage, view & share data, act as a marketing platform, and engage customers-Prioritize features basis market insights and feedback and create use cases for development-Collaborate with UI/UX experts to wireframe & finalize look and feel PROJECTS-Monetization: Conceptualized & created advertisement portal to run paid campaigns -Partner integration module: Conceptualized & created an integration module to allow partnerships with institutions with varying degree of IT sophistication. Handled 7 integrations including Internal employee data integration (100,000 employees) and other large/medium partners. Conceptualised all integration related features relevant to the application.

-Conceptualizing client firm’s long term strategy: Formulation of business, market, product & customer strategy. Industry analysis, growth drivers, and market readiness -Financial modeling and feasibility assessment: Financial planning, Business model evaluation, Profitability & Scenario planning -Helping companies achieve top-line growth and improve profitability: Data analysis and problem solving to identify revenue maximization and cost rationalization avenues -Client management: Working with CXO’s of client firms to align on strategy and deliverables. Interacting with employees across levels and locations to execute a project -Measurable improvement in operational efficiency: Internal assessment, Process re- engineering, Supply chain analysis, Execution monitoringPROJECTS: -Strategy: Business strategy and modernization, Post-acquisition business strategy -Deals: Commercial Due Diligence (CDD), Business model formulation -Business process: Pricing & supply chain evaluation, Budget plan re-engineering

-Product development and Data analysis-Java Lead: Design & development for critical features of a multi-million dollar communication & collaboration product; Unified Cisco Call Center Express (UCCX)-Performance analysis and improvement: System Data analysis to improve product efficiency and enhance features ACHIEVEMENTS-3 Cisco Star and 3 CAP awards for work resulting in the retention of accounts worth $1.5 millionINITIATIVES-Designed & implemented web UI for standalone application, Conceptualized & implemented an Android-based application and trained 200 sales employees and 400 Partners from US, Europe & APAC