Abhay Kumar Email & Phone Number

Bengaluru, Karnataka, India

- Threat Hunting, Network monitoring, Threat analysis, Event log analysis, incident monitoring and response.- Manage 25+ customers, clients monthly review meetings and handle client queries.- Monitoring and Analysis of security events to determine intrusion and malicious events.- Expertise in resolving the assigned incidents within SLA timeline.- Handle customer concerns and escalate major issues to supervisor.- Configure alerts and reports as per customer requirements.-… Show more - Threat Hunting, Network monitoring, Threat analysis, Event log analysis, incident monitoring and response.- Manage 25+ customers, clients monthly review meetings and handle client queries.- Monitoring and Analysis of security events to determine intrusion and malicious events.- Expertise in resolving the assigned incidents within SLA timeline.- Handle customer concerns and escalate major issues to supervisor.- Configure alerts and reports as per customer requirements.- Perform troubleshooting activities related to product.- Provide training to Trainee Associate Security Analyst.- Worked as an On-call for 2 complete months.- Work on alert tunning and event filtering to reduce unnecessary noise.- Prepared and audit critical observation reports prepared by analyst and send them to clients.- I have experience of working in 24/7 rotational shift. Received a Spot Award for the month of June 2021. Show less

Bengaluru Area, India

Responsibilities:✔ Managed request from US Clinics regarding appointment of patients and validate the eligibility and benefit with Insurance companies✔ Handled Service level target of 70 patient accounts on a daily basis✔ Managed two portals - i) Codamedics ii) MySynvisc on regular basis to collect data and resolve queriesAchievements:✔ Awarded Star performer in August-2017 for best production performance among 100+ people✔ Ranked among top performers during each… Show more Responsibilities:✔ Managed request from US Clinics regarding appointment of patients and validate the eligibility and benefit with Insurance companies✔ Handled Service level target of 70 patient accounts on a daily basis✔ Managed two portals - i) Codamedics ii) MySynvisc on regular basis to collect data and resolve queriesAchievements:✔ Awarded Star performer in August-2017 for best production performance among 100+ people✔ Ranked among top performers during each month since joining Show less

Post Graduation Diploma, Pg-Ditiss

Bachelor Of Technology (B.Tech.), Computer Science

Academic Projects: ✔ Project 1: Online Tutorials - Developed a web-based application which allows the users to test their skill.