Senior Executive Leader | Fintech | Gen AI & Agentic AI Strategist | BFSI Transformation ExpertWith over 18 years of experience, I specialize in leading digital transformation across industries, with a strong focus on the BFSI sector. I bring deep expertise in core banking system implementations and AI-driven solutions, including Gen AI and Agentic AI, to drive operational efficiency, revenue growth, and superior customer experiences.I have successfully led large-scale core banking transformations and pioneered innovations across multiple sectors, automating complex processes, enhancing decision-making, and delivering personalized customer interactions. My expertise spans BFSI and other industries, helping organizations unlock new growth opportunities and achieve sustainable success through AI-driven technologies.Currently, at Gupshup (post-Active.Ai acquisition), I lead the Global AI-First strategy, driving AI-first transformations across BFSI and other sectors. I empower clients to leverage Gen AI and Agentic AI to revolutionize their operations, optimize customer engagement, and unlock new revenue streams. Previously, at Finastra, I led end-to-end core banking system implementations, enhancing operational excellence and fostering growth for financial institutions globally.When not on the job, I enjoy doing oil pastels and working my way through every recipe in the family cook book.Key Specialties:-Strategic Leadership                                           -Digital Transformation Expertise                       -Program and Delivery Excellence                    -Business Gowth and Market Expansion.          -Customer Experience Optimization.                  -AI and Fintech Innovation