 Translated product roadmaps and stakeholder priorities into detailed functional requirements documents and user stories, ensuring alignment with business objectives and customer needs. Facilitated workshops and user interviews to gather and analyze business requirements, identifying opportunities for process improvement and system optimization. Collaborated with cross-functional teams (architects, developers, project managers) to design and implement integrated solutions that… Show more  Translated product roadmaps and stakeholder priorities into detailed functional requirements documents and user stories, ensuring alignment with business objectives and customer needs. Facilitated workshops and user interviews to gather and analyze business requirements, identifying opportunities for process improvement and system optimization. Collaborated with cross-functional teams (architects, developers, project managers) to design and implement integrated solutions that streamline operations and enhance customer experience. Championed the migration of legacy SharePoint sites to the cloud, implementing best practices and modern features to improve accessibility, performance, and security. Leveraged Power Automate to automate critical business processes, like data migration, report generation, and content approval, resulting in a 25% reduction in manual workload and improved efficiency. Developed and executed comprehensive test plans for new features and integrations, ensuring seamless functionality and adherence to user requirements. Presented design proposals and project updates to stakeholders, effectively communicating technical concepts to non-technical audiences.Key Highlights: Reduced project delivery time by 20% through streamlined site creation using custom web parts and templates. Increased user satisfaction by 15% through improved workflow automation and intuitive site design. Successfully managed the migration of 100+ legacy sites to SharePoint Online, ensuring data integrity and user access. Identified and implemented system improvements that resulted in a 10% decrease in support tickets. Show less